Scheduling Coordinator

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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InnovAge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

InnovAge is a provider of the Program of All-inclusive Care for the Elderly (PACE) that helps frail seniors remain independent and age in their own homes with dignity. As the largest PACE provider by participants served, InnovAge delivers comprehensive, coordinated services including primary care, nursing, behavioral health, therapies, transportation and care coordination to support seniors' medical and daily living needs.

📋 Description

• Schedule appointments with external network specialists for consultations and procedures ordered by PACE Primary Care Physicians • Prioritize scheduling based on Expected By Date and clinical urgency • Collaborate with clinical teams to manage participant flow and timely access to care • Accurately document appointment data and updates in Epic • Liaise with participants, caregivers, providers, and external specialist offices • Notify participants and families of appointment details • Coordinate complex medical appointments, referrals, and specialty care services • Obtain and track consultation notes and diagnostic testing results • Manage clinic scheduling workflows and participant care coordination • Perform front-office support including participant check-in and appointment management • Prepare and coordinate authorizations for specialty referrals and services • Participate in Interdisciplinary Team meetings as appropriate • Coordinate schedule changes, transportation adjustments, medically necessary escorts, and coverage needs • Maintain documentation in Epic for organizational visibility • Support internal audits, quality reviews, and process improvement initiatives • Perform other duties assigned by the Regional Scheduling Manager

🎯 Requirements

• 1+ year of administrative, clerical, and medical administrative experience including filing, record keeping, data entry, and customer service • 1+ year of scheduling experience • Recent medical scheduling experience within the last 1–2 years of employment • 3–5 years of customer service experience • Remote work experience • Knowledge of medical terminology • EMR experience • Ability to perform each essential duty satisfactorily • Preferred: clinic healthcare experience in a geriatrics setting • Preferred: experience as a Nursing Assistant in home care, long-term care, daycare, or group home • Preferred: experience using Epic EMR • Florida Care Provider Background Screening Clearinghouse background screening required

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Life insurance and AD&D • Supplemental life insurance • Flexible spending accounts • 401(k) savings plan with company match • Paid time off • Company-paid holidays • Patient-centered care model • Equal opportunity and affirmative action workplace