Recruiting Account Manager

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $2.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on InsideOut's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of InsideOut

InsideOut

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Serve as the point of contact for clients after sign-up • Communicate project timelines, milestones, and deliverables • Proactively engage clients, gather feedback, and ensure satisfaction • Monitor client accounts and maintain regular follow-ups between clients and recruiters • Gather candidate feedback and follow up on pending actions • Maintain detailed records of client interactions, preferences, and feedback • Collaborate with recruitment teams to align on client needs and engagement • Address client issues and escalate concerns when necessary • Build long-term client relationships and understand business objectives and staffing needs • Identify, present, and close additional service upsell opportunities • Educate clients on best practices for working with virtual assistants • Set expectations for response times, deliverables, and communication protocols • Keep clients engaged and responsive throughout the recruitment process

🎯 Requirements

• C1 English level required; speaking strictly in English during the whole shift • Proven experience in a customer-facing role, such as Account Executive, Customer Success Manager, or similar • Strong interpersonal and communication skills with a client-focused approach • Excellent organizational skills, with an ability to manage multiple client accounts and priorities effectively • Ability to work independently, take initiative, and problem-solve proactively • Experience working in or with recruitment, staffing, or a related field is a plus • Familiarity with virtual assistants and the talent landscape in the Philippines and Latin America is advantageous • Must work Monday to Friday, 8:00 AM–5:00 PM PST (U.S. business hours) • Must provide an English resume and audio recording • Must not plan on working a second job • Mandatory publicly accessible 30–90 second audio or video recording in English • Mandatory internet speed test screenshot

🏖️ Benefits

• Commission structure for successful upsells • Opportunities for professional growth and career advancement • Flexible, remote work environment • Collaborative and supportive team culture

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