Regional Director of Operations

🔥 6 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $140k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Insomnia Cookies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏨 Hospitality

🛒 Retail

🍽️ Food & Beverage

💰 Venture Round on 2020-12

Hospitality • Retail • Food & Beverage

Insomnia Cookies is a bakery company dedicated to satisfying late-night sweet cravings by delivering warm, delicious cookies right to your door. Founded with a big idea in a small dorm room, the company has built a vibrant community of 'Insomniacs' who are passionate about creativity, originality, and the sweeter things in life. Insomnia Cookies is not just about selling cookies; it offers a unique experience that combines delicious products with a fun, engaging community atmosphere. The company values imagination and perfection in every detail, providing excellent customer service and fostering a culture of growth and innovation. With a focus on personal and professional growth, Insomnia Cookies offers its employees a suite of benefits, including comprehensive healthcare, mental health support, retirement savings plans, and an array of additional perks such as free cookies and employee discounts.

📋 Description

• Own performance of 70+ Insomnia bakeries, accountable for sales, profitability, operational excellence, guest experience, and people results • Deliver the region’s business plan and achieve sales, profitability, labor, COGS, operating income, EBITDA, guest experience, and operational performance targets • Use P&Ls, performance data, guest insights, and field observations to identify opportunities and risks • Set regional priorities and translate company goals into executable plans for District Managers • Grow sales, improve productivity, manage costs, and strengthen profitability while protecting the guest and Insomniac experience • Diagnose underperformance, address root causes, and hold leaders accountable for sustained improvement • Lead, coach, and develop District Managers and Area Managers • Build leadership capability, training and development culture, succession pipelines, and high-potential talent • Maintain operational excellence across product quality, food safety, cleanliness, speed of service, hospitality, and brand standards • Visit bakeries and markets to observe operations, coach leaders, engage guests and employees, and identify improvements • Work alongside teams when needed to stabilize operations and understand root causes • Translate company strategy into field execution and lead change • Partner with Marketing, Finance, Digital, Supply Chain, People, Development, and other teams on products, programs, technology, openings, and initiatives • Represent field perspectives in company decisions using operating and performance data • Remove barriers and unnecessary complexity for leaders and guests

🎯 Requirements

• 10+ years of progressive multi-unit restaurant, retail, or hospitality operations experience, including 5+ years leading multi-unit field leaders such as Regional Director/District Managers or equivalent • Restaurant/QSR or high-volume food service experience strongly preferred • Proven success leading a large, geographically dispersed business with full P&L accountability across multiple markets; experience overseeing 50+ locations strongly preferred • Experience operating within small to mid-sized, high-growth companies, comfortable with the pace, ambiguity, and hands-on problem solving that comes with scaling a business • Strong business and financial acumen across sales, EBITDA, labor, COGS, budgeting, forecasting, and expense management, with a track record of delivering results to plan • Proven leader of leaders who sets clear expectations, coaches with purpose, builds accountability, and develops leaders who can confidently own their businesses • Demonstrated success building strong teams, developing high-potential talent, strengthening succession pipelines, and promoting from within • Strong operator able to use data to diagnose performance, identify root causes, and turn insights into action • Hands-on leadership style and willingness to roll up sleeves and jump in when needed • Experience leading through growth and change and turning strategy and innovation into consistent field execution • Strong communication, relationship-building, and influencing skills across field teams, senior leadership, and cross-functional partners • Ability to travel approximately 50–70%, including regular overnight travel • Ability to work a flexible schedule based on business needs, including evenings, late nights, weekends, and holidays • Ability to perform the essential functions of the role with or without reasonable accommodation

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume