Senior Account Manager, Retail Media

🔥 0 minutes ago

🏄 California, Colorado, +16 more states – Remote

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💵 $131k - $165.5k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own a portfolio of enterprise retail partners end-to-end, from onboarding through growth • Improve partner adoption, revenue growth, and use of Carrot Ads as a competitive advantage • Onboard and train new retail partners on campaign tooling, demand sourcing, reporting, and invoicing • Drive adoption of expanded placements and new product capabilities • Clearly communicate incremental revenue opportunities to partners • Build feedback loops that provide Product teams with partner insights • Improve account management playbooks, QBR formats, KPI tracking, and scaling tools • Collaborate cross-functionally with Business Development, Finance, Ads Quality, Product, and other teams • Serve as the connective point for retail partner-related work across teams

🎯 Requirements

• 5+ years in Account Management or a related field, with experience in ad tech, publishers, or retail media • Proven experience supporting enterprise solutions in advertising and managing complex partner relationships end-to-end • Strong technical acumen and ability to explain complex product capabilities to non-technical partners • Proficiency in data analysis and deriving actionable insights from partner KPI data • Ability to navigate billing, invoicing, and revenue reconciliation workflows with Finance • Outstanding communication skills for technical teams and executive stakeholders • Proven project and program management skills • Ability to manage multiple partner relationships and internal workstreams simultaneously • Experience in cross-functional collaboration and executive-level presentations • Specific industry experience in advertising, grocery, and/or e-commerce preferred • Experience building growth narratives and revenue-driving strategies for enterprise retail partners preferred • Experience collaboratively managing enterprise accounts alongside sales teams preferred

🏖️ Benefits

• Flexible work location from home, an office, or a coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits based on work location

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