Customer Training Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Instinct Science

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Venture Round on 2022-11

Healthcare • Healthcare Insurance • Software

Instinct Science is a company that specializes in cutting-edge veterinary software designed to enhance the operational efficiency and patient care of the world's leading animal hospitals. At its core, Instinct offers an Electronic Medical Record (EMR) platform that integrates digital treatment sheets, streamlining workflows and reducing errors. The software serves emergency and specialty hospitals, corporate groups, and university teaching centers by providing features such as automated billing, drug calculators, patient safety warnings, and hospital-wide communication boards. Founded by veterinary professionals, Instinct is committed to creating intuitive and tailored solutions for modern veterinary practices, ultimately aiming to improve patient outcomes and staff efficiency.

📋 Description

• Deliver product training to hospital teams during onboarding milestones • Support active customers with contact changes, new feature releases, post-upsell product tours, and low-adoption areas • Maintain current training capability across Instinct's full product suite • Pick up assignments from the shared queue and deliver consistent training across new accounts • Research account notes, workflow preferences, prior training history, and context using Glyphic, HubSpot, and Claude • Tailor training sessions to each hospital's workflows, configuration, and team dynamics • Log training outcomes, follow-up items, and customer feedback in HubSpot and Glyphic • Operate within the shared ticketing and assignment system and maintain coverage standards • Travel frequently to deliver on-site training • Document and organize work to ensure continuity during travel • Provide product gaps, customer feedback, and patterns to the Training and Enablement Director and Enablement team

🎯 Requirements

• Veterinary practice experience required; must have worked in a veterinary hospital • 1–3 years delivering product training, clinical education, or customer enablement in a fast-paced environment • Strongly preferred: prior experience using or training on Instinct products • Comfortable working in HubSpot and using call intelligence tools such as Glyphic • Able and willing to travel frequently, typically multiple trips per month • Willing and able to meet travel requirements of 25%+

🏖️ Benefits

• Medical, dental and vision benefits • 401K with match • Owner-like flexibility over work and time-off • Time to innovate • Flow State Fridays • Generous stipend that can be used for almost anything • All-expense-paid time throughout the year together • Annual retreat

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume