Senior Revenue Operations Manager

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Instinct Science

51 - 200 employees

⚕️ Healthcare Insurance

🏢 Enterprise

💰 Venture Round on 2022-11

Healthcare Insurance • Software • Enterprise

Instinct Science is a company that specializes in cutting-edge veterinary software designed to enhance the operational efficiency and patient care of the world's leading animal hospitals. At its core, Instinct offers an Electronic Medical Record (EMR) platform that integrates digital treatment sheets, streamlining workflows and reducing errors. The software serves emergency and specialty hospitals, corporate groups, and university teaching centers by providing features such as automated billing, drug calculators, patient safety warnings, and hospital-wide communication boards. Founded by veterinary professionals, Instinct is committed to creating intuitive and tailored solutions for modern veterinary practices, ultimately aiming to improve patient outcomes and staff efficiency.

📋 Description

• Own and administer the marketing technology stack with HubSpot as the system of record. • Architect and maintain the inbound pipeline including forms, routing logic, lead scoring, persona segmentation. • Design and deploy marketing automation systems that support multi-segment buyer journeys. • Manage data enrichment, identity resolution, and system integrations across marketing and sales platforms. • Instrument the full marketing funnel in HubSpot and Mixpanel. • Build and maintain sales pipeline automation, workflow triggers, and CRM governance standards in HubSpot.

🎯 Requirements

• 6+ years of experience in Marketing Operations, Revenue Operations, or a closely related GTM systems discipline. • Proven track record of navigating revenue operations through rapid scaling. • HubSpot expertise is required at the administrator level. • Hands-on experience building AI-powered workflows and automations using tools such as Clay, Claude, n8n, or equivalent. • Proven experience managing lead scoring, persona segmentation, and marketing automation for both SMB/individual and enterprise buyer segments. • Experience with data enrichment tools and multi-system integration management. • Demonstrated ability to thrive as a team of one in a project-based environment.

🏖️ Benefits

• We offer a supportive and caring work environment. • We are transparent, open, honest, and empathic, both internally and externally. • We pay our team well. • We offer medical, dental and vision benefits and 401K with match. • We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays. • We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work. • We provide all-expense-paid time throughout the year together, including at our annual retreat.

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