Renewal Operations Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $135k - $148k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Instructure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Own the cadence of renewal manager reviews and Customer Success business-unit leader forecast alignment • Lead weekly leadership meetings with the Renewals leader and Finance • Deliver the final vetted Weekly Deck handoff • Run the end-to-end weekly renewal forecast • Pull and refresh the ATR model via the Google Colab notebook • Audit and adjust the Forecast Walk with manual Salesforce corrections • Push shifts to the week-over-week dashboard • Maintain the FCST Call Calculator for forward-looking quarterly and yearly calls • Build weekly commentary explaining forecast movements and account-level shifts • Restore the Rhythm of Business commentary and Weekly Narrative to a sustained weekly cadence • Own the Renewal Save List, manage save plays and win-back strategies, and produce deal write-ups • Own the ATR model and Forecast Walk as the source of truth • Resolve linking gaps, debooks, and amendment errors before leadership reporting • Build and maintain the Google Colab notebook and analytics workflow supporting automated weekly forecast updates • Connect Renewals, CS business-unit leaders, Sales, and Finance on forecast accuracy and target visibility • Flag structural gaps such as the lack of a formal Sales/Renewals interlock • Achieve first-year goals including on-time weekly forecasting, improved linking accuracy, a documented save-plays program, and a working Renewals/Sales interlock

🎯 Requirements

• Three to five years in Renewals Operations, Revenue Operations, or a similar GTM operational role, owning a recurring forecasting motion end to end • Deep Salesforce fluency for renewal opportunities, quoting, and linking • Working fluency in Google Colab or comparable notebook-based scripting and analytics tools • Comfort in a high-pressure, weekly-cadence environment • Strong Excel and Google Sheets modeling skills • Clear written communication for producing leadership-ready weekly narratives • ATR or comparable renewal-tracking model experience is nice to have • Experience operating in an operational matrixed reporting structure is nice to have • All employees must pass a background check • Candidates may be asked to verify their legal name, current physical location, valid contact number, and residential address

🏖️ Benefits

• Competitive compensation • Ownership program for all full-time employees • Flexible work culture • Generous time off, including local holidays and annual “Dim the Lights” period in late December • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture • Background check and identity verification as part of the hiring process