Solutions Engineer

🕒 October 13

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Instructure's careers page, not through a job board

First seen by Remote Rocketship October 13

Still open on Instructure's site. Checked 1 hour ago.

Logo of Instructure

Instructure

1001 - 5000 employees

Founded 2016

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

Education • SaaS • Artificial Intelligence

Instructure is an educational technology company that provides various digital tools and platforms to enhance and streamline teaching and learning experiences across different educational levels, from K-12 to professional education. Central to their offerings is the Canvas Learning Management System (LMS), which serves as a comprehensive hub for educators and students to connect and communicate effectively. Instructure also offers additional tools such as Canvas Studio and Canvas Catalog, as well as data-driven insights through Intelligent Insights that utilize AI to improve educational outcomes. The company's products are designed to support evidence-based decision-making, optimize technology usage, and foster impactful results in educational environments.

📋 Description

• Deliver engaging product demonstrations for Parchment’s services across Higher Ed and K-12 • Engage prospective customers to identify goals and challenges and map needs to Parchment solutions • Lead technical discussions with IT professionals about platform architecture, REST/JSON web services, and systems integration • Identify or design solutions for unique technical requirements and provide consultative recommendations • Gather and document requirements for successful implementations • Support technical elements of RFI/RFP responses • Collaborate with Product Management on feature feedback and customer alignment • Share knowledge and experience to support sales goals • Mentor, recruit, onboard, and enable team members • Work across geographies with distributed teams to achieve company objectives

🎯 Requirements

• Bachelor’s degree required • Background in academic technology and/or solutions engineering • Experience with K-12 or Postsecondary education • Strong understanding of the edtech market and SaaS business models • Deep knowledge of systems integration, including LTI and APIs • Knowledge of XML/JSON and relational databases • Familiarity with Student Information Systems such as Oracle PeopleSoft, Ellucian, Workday, and PowerSchool • Experience with Salesforce, Responsive, Microsoft Office Suite, and Google Workspace • Strong presentation skills • Ability to communicate system capabilities empathetically and clearly • Highly organized, analytical, and self-motivated • Ability to manage a high workload and respond to feedback • Flexible location, near a major airport • Willingness to travel up to 40% • Must pass a background check • Candidates may be required to verify their legal name, current physical location, valid contact number, and residential address

🏖️ Benefits

• Competitive compensation • Full-time employee participation in the ownership program • Flexible work culture • Generous time off, including local holidays and the annual “Dim the Lights” period in late December • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture with meaningful connection

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