Clinical Services Manager

🔥 2 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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Insulet Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🔧 Hardware

Healthcare • Hardware

Insulet Corporation is a medical device company headquartered in Acton, Massachusetts, best known as the maker of Omnipod, a line of tubeless, wearable, Pod-based insulin management systems that provide continuous insulin delivery and automated insulin delivery (Omnipod 5). Founded in 2000, the company develops, manufactures, and distributes connected insulin pumps globally, serving over 600,000 customers in 26 countries and reporting $2. 7B in 2025 revenue. Insulet emphasizes engineering next‑generation medical devices, research and development to simplify diabetes management, and sustainability and community impact across its operations.

📋 Description

• Build relationships with endocrinologists, primary care providers, and diabetes management teams • Educate healthcare providers on diabetes management, technologies, and treatment practices • Participate in local diabetes-care events and initiatives • Schedule and deliver personalized patient training on Insulet products • Assess patient needs and customize training programs • Provide follow-up consultation, troubleshooting, and ongoing patient education • Align patient training with healthcare providers’ clinical treatment plans • Explain device features, functionality, and best practices • Evaluate and recommend Certified Pod Trainers for consultant roles • Oversee Certified Pod Trainers and provide product updates and clinical support • Use data sources to inform education strategies and team actions • Maintain Salesforce and other data systems to capture training metrics • Manage administrative operations within budget guidelines • Promote insulin pump therapy to providers and patients through clinical expertise • Collaborate with territory partners to achieve shared sales goals • Use patient success stories and clinical selling techniques to drive product adoption • Execute strategic, patient-centered field sales activities within established guidelines

🎯 Requirements

• Associate degree • 2+ years of related clinical experience • Professional, up-to-date credentials and/or certifications, such as Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications • State licensure, as required per state • Valid driver’s license • Excellent oral and written communication skills • Strong influencing and collaboration skills • Demonstrated skill educating providers and patients in a clinical setting • Ability to solve complex problems and take appropriate action • Ability to execute territory business strategy • Proficiency with large data systems and personal devices such as insulin pumps and continuous glucose monitors • Must reside within the geographic area of the assigned territory • Ability to travel regularly by car within the assigned geographic region • Ability to lift, carry, and transport up to 30 lbs. • Preferred: Bachelor’s degree • Preferred: 2+ years’ experience conducting training in a clinical setting and/or managing insulin pump patients • Preferred: Prior commercial experience in the medical device or pharmaceutical industry

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • Additional employee wellness programs • Incentive compensation eligibility