Editorial Strategy and Client Communications Manager

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Intapp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

☁️ SaaS

💰 Private Equity Round on 2017-04

Consulting • Legal • SaaS

Intapp is a leading global provider of AI-powered cloud-based software solutions designed for professional and financial services firms. Their offering includes specialized solutions for industries such as accounting, consulting, investment banking, legal, private capital, and real estate. Intapp’s products help firms improve client relationships, optimize operations, manage compliance, and support collaboration and deal management through solutions like Intapp DealCloud, Compliance, and employee compliance management. With a focus on data security and seamless integration via Microsoft Azure, Intapp serves over 2,600 client firms worldwide, including top law firms and investment banking institutions, helping them leverage automation and data intelligence to drive growth.

📋 Description

• Ensure alignment of content and messaging across audiences and channels • Develop content and communications for existing customer audiences • Help ensure published content reflects a consistent narrative, clear brand voice, and deliberate point of view • Review campaigns, social, web, email communications, and client content to identify gaps, redundancies, and opportunities • Maintain the editorial calendar and track content development schedules and objectives • Coordinate content across marketing teams so launches, campaigns, and narratives are sequenced intentionally • Ensure content is distributed across channels and repurposed across industry verticals • Track editorial KPIs, including engagement rates and narrative alignment • Report on the health of the content ecosystem • Develop strategic, timely, and personalized customer communications throughout the customer lifecycle • Create onboarding communications, feature education and adoption campaigns, product announcements and release summaries, platform change and migration notices, service-impacting notices, and targeted thought leadership and executive updates • Collaborate with teams outside marketing to tailor client content to audience needs • Improve content development quality, consistency, and efficiency through workflow automation and process documentation

🎯 Requirements

• 5–7 years of experience in content development and strategy • Meaningful experience coordinating content across multiple channels, teams, or formats simultaneously • Background in journalism, publishing, or narrative writing strongly preferred • Experience running or contributing to a multi-channel content operation • Familiarity with B2B content environments, enterprise audiences, or professional services markets is a plus • Experience building editorial governance, content calendars, or cross-functional content processes at scale • Ability to collaborate with cross-functional and executive teams in a matrixed environment • Exceptional editorial judgment • Strong writing and editing skills • Ability to shape others’ work through voice guidelines • Fluency in AEO/SEO strategy and engagement analytics • Ability to use data to improve editorial decisions • Highly organized, with ability to manage multiple stakeholders, projects, and deadlines • No educational credential explicitly required

🏖️ Benefits

• Professional development opportunities • Reimbursement for training and continuing education • Modern, open offices • Complimentary lunches • Fully stocked kitchens • Comprehensive wellness programs • Flexible time off • Family-formation benefits • Paid volunteer time off • Donation-matching program • Flexible work environment