Customer Service Representative

Job not on LinkedIn

🔥 12 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of IntegraOne Solutions

IntegraOne Solutions

2 - 10 employees

Founded 2017

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

IntegraOne Solutions is a Nicaragua-founded company (2018) that provides specialized accounting and human-resources services delivered in a fast, fully online format. The firm offers accounting consultancy including tax preparation, bookkeeping and maintenance of systems such as QuickBooks, financial record keeping, and reconciliations, alongside talent-sourcing services that provide curated shortlists of pre-interviewed candidates to accelerate hiring. IntegraOne serves businesses across the U. S. , Nicaragua, and Central America with a professional team focused on personalized, B2B-oriented support and remote delivery.

📋 Description

• Respond to customer inquiries via phone, email, and chat. • Resolve customer concerns professionally and efficiently. • Document interactions and maintain accurate records. • Escalate complex issues when necessary. • Maintain service quality standards and performance metrics.

🎯 Requirements

• Previous customer service experience preferred. • Excellent communication and problem-solving skills. • Strong computer and multitasking abilities. • Fluent English required.

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