Licensed Healthcare Agent

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Integrity Marketing Group LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Integrity Marketing Group LLC is a unique company that leverages technology, data, and a personal touch to enhance the insurance and financial services experience. By innovating holistic solutions, Integrity helps individuals protect their life's financial aspects and health comprehensively. The company's omnichannel platform simplifies the process of securing insurance and financial services, connecting carriers and consumers from marketing through distribution. Integrity uses proprietary technology, industry-leading data analytics, and strategic partnerships to offer world-class service to consumers, agents, and advisors. As an employee-owned company, Integrity values family, service, and ethical business practices.

📋 Description

• Handle inbound and outbound calls with existing Medicare members, focused on retention, education, and issue resolution • Guide members through their coverage options and next steps without high-pressure tactics • Meet performance expectations around call quality, member engagement, retention metrics, and schedule adherence • Keep communication current with your supervisor and team • Attend team meetings and training sessions throughout the season • Work the assigned production schedule from the Workforce Management team once AEP begins • Work a schedule that includes at least one weekend day per week during AEP/OEP

🎯 Requirements

• Active Health or Health & Life license • Minimum 1 year of Medicare experience • Comfortable working across multiple software systems • Strong communicator with a service-first approach • Able to work a schedule that includes at least one weekend day during AEP • Home office setup that meets remote work requirements • Willing to complete a background check • Basic computer skills and tech knowledge • Telesales or contact center experience preferred • Familiarity with Medicare Advantage, retention programs, or loyalty-based outreach preferred

🏖️ Benefits

• $19.00/hr. base pay • Seasonal incentive opportunity of $500-$1,000 tied to quality, retention, and member engagement • Paid training • AHIP certification covered • Non-resident licenses and renewals covered • Continuing education credits • Remote/work-from-home