Sales Team Lead

🔥 28 minutes ago

🇺🇸 United States – Remote

💵 $45k - $60k / year

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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Intellipet

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

👥 B2C

🏥 Healthcare

B2C • Healthcare

Intellipet is a pet-industry-focused company that builds and operates tech-driven brands serving pet owners and professionals. It offers consumer-facing services including the largest emotional support and service dog company (founded 2015) working with 120+ mental healthcare professionals across all 50 states and an in-house legal team for compliance, and a nationwide dog training service (founded 2021) with a network of 1,000+ trainers and extensive online training content. Intellipet also specializes in customer acquisition and user monetization, call center operations, and white‑glove customer support to run and scale pet-focused businesses.

📋 Description

• Lead, coach, and develop a remote outbound sales team • Monitor sales performance and identify coaching priorities • Conduct call reviews, roleplays, and targeted feedback • Set clear expectations and manage performance gaps • Support escalations and reinforce sales standards • Partner with management on goals and process improvement • Maintain team accountability for policies and performance • Discuss specific coaching interventions, performance-management decisions, sales results, and leadership judgment during advanced interviews

🎯 Requirements

• 3+ years of outbound call center sales experience with formal or substantial leadership responsibility • Demonstrated success coaching sales representatives to improve measurable performance • Experience managing individual and team KPIs, quotas, conversion, productivity, or quality metrics • Ability to address performance gaps directly, set expectations, and follow through on accountability • Strong sales judgment, objection-handling knowledge, and credibility with frontline sellers • Open availability Monday–Sunday, 7 AM–11 PM CST, including evenings, weekends, and holidays • Applicants must complete a short online assessment through TestGorilla before interview consideration • Preferred: current or former sales team lead, floor supervisor, assistant manager, sales coach, senior sales representative, or performance coach with real leadership ownership • Preferred: insurance, healthcare, travel, timeshare, financial services, or other high-volume phone sales experience • Preferred: remote call center leadership experience

🏖️ Benefits

• Health, dental, vision, life, and disability insurance • 401(k) match • Paid time off • Fully remote leadership opportunity • Direct influence on sales performance and agent development

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