Centralized Scheduling Coordinator

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Interface Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Interface Systems is a leading provider of business security, actionable insights, and network connectivity solutions tailored for multi-location businesses. They offer a range of managed services such as remote video monitoring, virtual security, intrusion alarms, and intelligent voice-down systems. Interface Systems specializes in enhancing operational efficiencies by integrating advanced technologies like AI-powered video analytics and scalable network solutions, ensuring seamless compliance and network security. Their services are particularly focused on industries like retail, hospitality, and financial services, helping businesses safeguard assets, optimize operations, and improve customer experiences.

📋 Description

• Source, schedule, and coordinate internal and/or external labor for installation and service dispatch requests • Work cross-functionally with the Project Management team to identify needs for scheduling requests within the assigned queue • Work with the Customer Support team to ensure timely scheduling for service requests and dispatches • Use tools to identify resources and schedule efficiently based on area and resource availability • Serve as the primary point of contact for subcontractor business partners, providing guidance, feedback, and technical guidelines • Review installation/job statements of work to qualify approved business partners and available installation technicians • Provide detailed installation guides to technicians and business partners • Negotiate and create purchase order numbers to contract assigned labor resources • Plan and schedule installation jobs based on project requirements, customer preferences, and resource availability • Coordinate with field technicians and installation teams to allocate resources efficiently • Ensure proper material management by shipping parts from assigned warehouses to preferred locations • Post and close projects in a timely manner • Contribute to improvements in scheduling processes, efficiency, and customer satisfaction

🎯 Requirements

• Strong verbal and written communication skills • Strong organizational skills for managing multiple schedules and projects • Ability to solve problems and pivot priorities as necessary • Self-starter capable of working independently and in a team environment • Dedication to meeting and exceeding customer expectations • Creative problem-solving and innovative thinking • Exceptional verbal and written communication and influencing skills • Positive “Can Do” attitude with ability to connect with individuals and motivate teams • Detail-oriented with strong organizational skills and focus on accuracy and quality • Excellent time management skills with proven ability to meet deadlines • Adaptable and flexible, willing to embrace change • Initiative to learn and stay current with technologies and solutions • Commitment to continuous improvement • Intermediate level of scheduling experience • Ability to work Monday through Friday, 8:00 a.m.–5:00 p.m. CST

🏖️ Benefits

• For more information about the perks and benefits of working at Interface, please check out our careers page • Equal Employment Opportunity employer • Confidential disability accommodation support during the application and interview process