Clinical Product Specialist, PharmD

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Interra Health

51 - 200 employees

🏥 Healthcare

☁️ SaaS

🔌 API

Healthcare • SaaS • API

Interra Health is a healthcare technology company formed by the merger of DoseSpot, Arrive Health, and pVerify. It provides integrated, developer-first solutions that connect medical and pharmacy benefits with prescription fulfillment to enable transparent, informed decisions at the point of care. Its product suite includes DoseSpot (ePrescribing and patient engagement), Arrive Health (real-time coverage, pricing, and affordability insights), and pVerify (insurance eligibility and benefits verification). Interra Health aims to deliver real-time coverage, cost, and access insights for providers and clear coverage, affordability, and availability information for patients, and supports PBMs, payers, life sciences partners, and health tech platforms with APIs and developer infrastructure.

📋 Description

• Serve as the routine clinical point of contact for customers and partners, including health systems, payers, PBMs, hubs, and pharma partners • Provide clinical support in working sessions, business reviews, education initiatives, and client-facing conversations • Partner with Strategic Accounts, Account Management, and Implementation teams on customer engagements • Contribute to and review clinical customer content, presentation materials, educational resources, and tip sheets • Translate clinical and workflow friction into product requirements and improvement opportunities • Own clinical issue resolution across the product portfolio through triage, investigation, and cross-functional partnership • Document clinical escalation patterns and recommend solutions to reduce recurring issues • Lead clinical change management and communicate clinical workflow changes as releases ship • Validate fixes, enhancements, and releases affecting clinical workflows or content • Apply pharmacy expertise to network-partner integrations (EHR ↔ PBM) and clinical exception support for prescribing and pharmacy fulfillment • Partner on clinical quality standards, formulary integrity, and clinical decision support • Use SQL, dashboarding, BI tools, and AI tools to identify trends, quantify issues, and prioritize clinical work

🎯 Requirements

• Active pharmacist license in good standing • Minimum of 5 years of related pharmacist experience in a health system, health plan/PBM, or healthcare technology setting, or an equivalent combination of clinical practice and applied pharmacy experience • Understanding of medication order workflows from provider order entry through pharmacy adjudication and fulfillment • Experience with formulary and benefit design, managed care principles, prior authorization, and clinical decision support • Working proficiency with SQL, dashboarding, or BI tools such as Tableau, Snowflake, or Power BI • Experience working with health systems, payers, PBMs, or healthcare technology vendors in a clinical or clinical-operations capacity • Strong written and verbal communication skills, including presenting clinical content to product, engineering, and customer audiences • Strong problem-solving and triage skills for investigating clinical issues across complex product workflows • Comfort working in a fast-paced, evolving post-merger SaaS environment • Clinical informatics experience or exposure to health-data standards and analytics preferred • Subject to pre-employment drug screening where permitted by applicable law • Must be legally authorized to work in the United States; visa sponsorship question included in application

🏖️ Benefits

• Bonus offered • Pre-employment drug screening conducted after a conditional offer, where permitted by law • Equal Employment Opportunity/Affirmative Action protections

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