Director – Data & Systems, Development

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $79.9k - $106.5k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

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CNE Christian Foundation

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🤲 Charity

🤝 Non-profit

Consulting • Charity • Non-profit

CNE Christian Foundation is a religious organization focused on campus ministry, aiming to help students and faculty follow Jesus throughout their lives. With a history dating back over 80 years, the foundation emphasizes spiritual growth, community building, and equipping individuals to become lifelong followers of Christ. It offers resources, volunteer opportunities, and support for students seeking to connect with faith-based communities on college campuses.

📋 Description

• Own or oversee the internal super-user administration of the Development department’s CRM • Administer the WeGive giving site/donor portal and marketing automation platform • Oversee departmental data reporting and business solutions analysis • Report directly to the Executive Director of Development Services with updates on CRM and WeGive system health, vendor issues, data integrity risks, reporting priorities, and platform roadmap needs • Serve as the Executive Director’s primary technical partner for Development systems • Manage the Constituent Records Management team and Business System Analyst role • Provide first-line troubleshooting for CRM issues and coordinate escalated issues with outsourced IT vendors • Test and validate vendor updates and patches before deployment • Maintain documentation of CRM data mapping, workflows, and internal processes • Own data integration between WeGive and the CRM • Troubleshoot synchronization failures and data discrepancies • Establish source-of-truth standards for donor data • Oversee reports, dashboards, and ad hoc data requests • Lead requirements gathering and process mapping for reporting requests, system changes, and workflow improvements • Conduct limited-scope data analysis to support fundraising strategy • Partner with Prospect Development and Donor Relations on data structures and operational needs • Manage constituent records, data management protocols, appends, and audits • Oversee data quality standards, definitions, and governance practices • Support donor-data compliance and security practices • Provide training and documentation to Development staff

🎯 Requirements

• Annually affirm InterVarsity’s Statement of Faith • Bachelor’s degree in Business Administration, Data Management or Computer Science • 5+ years of experience administering a CRM or donor database in a nonprofit or fundraising context • Experience building or troubleshooting reports and dashboards from donor/constituent data • Experience managing data hygiene maintenance programs and performing appends and data audits • Strong working knowledge of data integration concepts between platforms (imports/exports, sync logic, troubleshooting data discrepancies) • Excellent ability to translate between technical systems work and the practical needs of fundraising, donor relations, and gift processing staff • Experience managing vendor relationships or working closely with outsourced IT/technical partners • Direct experience with Salesforce NPSP • Direct experience with a giving site/donor portal and/or marketing automation platform (WeGive or comparable) • Experience with business solutions analysis or requirements gathering for system/process changes • Supervisory or mentorship experience • Experience establishing data governance standards or documentation practices • Effective oral and written communication skills • Ability to handle confidential information • A working knowledge of current Microsoft Software applications (Outlook, Word, Excel, Access and PowerPoint) is preferred • Demonstrated ability and commitment to work in a diverse team environment

🏖️ Benefits

• 403(b) Retirement Savings Plan • 403(b) matching contributions • Dental insurance • Employee assistance program • Employee discounts • Flexible work schedule • Flexible spending accounts • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Professional development assistance • Vision insurance • Competitive benefits package • Health care • Retirement savings with a match

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