Field Service Engineer – South Central U.S.

🔥 1 minute ago

⚜️ Louisiana, Oklahoma, +1 more states – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Where this job comes from

Posted on InTest Thermal Solutions's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of InTest Thermal Solutions

InTest Thermal Solutions

51 - 200 employees

🔧 Hardware

🏭 Manufacturing

🏥 Healthcare

Hardware • Manufacturing • Healthcare

InTest Thermal Solutions is a provider of precision temperature-control and thermal-test equipment and biomedical cold storage solutions. Through its brands (Temptronic, Sigma Systems, Thermonics, North Sciences) it supplies thermal cycling systems, benchtop thermal testers, thermal chambers and hot/cold plates, low- and ultra-low temperature chillers, and ULT freezers used for electronics and semiconductor thermal testing, process cooling, cryogenics, and biomedical cold chain storage. The company emphasizes a broad thermal toolkit (mechanical refrigeration, cryogenics, conduction, convection, liquid/gas cooling) with temperature ranges from -185 to +500°C and offers global support and service.

📋 Description

• Assist with the installation and commissioning of new customer systems • Perform preventative maintenance and system calibrations (NIST and ISO 17025), with training provided • Troubleshoot and help resolve technical issues at customer sites • Analyze product performance and identify root causes of issues • Communicate with customers to understand concerns and provide updates • Complete service documentation and reports using CRM and service tools • Support parts ordering and service logistics processes • Recommend appropriate service agreements based on customer needs • Travel to customer sites across the service territory and occasionally beyond • Work closely with the Head of Global Service, Sales, and Service Administration teams • Support installation, maintenance, calibration, and troubleshooting of customer systems

🎯 Requirements

• Bachelor’s degree in Engineering or a related technical field (Mechanical, Electrical, Mechatronics, Thermal, etc.) • Strong interest in hands-on engineering, troubleshooting, and field work • Willingness to learn new technologies and systems • Strong communication skills and a customer-focused mindset • Comfortable working independently with guidance and support • Detail-oriented with good organizational skills • Basic computer skills, including Microsoft Word, Excel, and PowerPoint • Ability to travel up to 50% of the time • U.S. Citizenship required (ITAR compliance) • Candidates should reside within reasonable driving distance of a major airport • 2 years of experience or internship, co-op, lab, or hands-on project experience preferred but not required • Exposure to refrigeration systems, electronics, thermal measurements, or mechanical systems preferred but not required • Familiarity with CRM tools (HubSpot a plus) preferred but not required • Experience with RS-232 / IEEE communications preferred but not required • EPA 608 Certification preferred but not required; willingness to obtain with company support

🏖️ Benefits

• Structured training and on-the-job learning • Exposure to real customer environments and advanced systems • Clear path to develop technical and customer-facing engineering skills • Opportunity to grow within a global service organization • Health and dental benefit package • Paid vacation • Paid holidays • Paid sick time • 401(k) with employer match • Competitive salary and benefits package

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