Head of SMB Sales

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $223.3k - $335k / year

⏰ Full Time

🔴 Lead

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Lead and oversee the North American SMB Sales Team across BDR, Inbound, and Outbound Account Executive motions • Build and refine playbooks, processes, tooling, and segment strategy to convert and grow merchants efficiently at high volume • Hold the team accountable to OKRs and revenue targets across each sales motion • Develop team skills, talent, performance, and culture; coach frontline managers • Partner with Marketing, Finance, Product, Risk, Legal, Account Management, and other cross-functional teams • Own and refine the full sales process from discovery and qualification through value articulation, negotiation, and closing • Drive forecasting accuracy and pipeline health with Finance and Sales Ops/Strategy • Define the ideal customer profile, use cases, value proposition, and sales/growth narratives • Represent Afterpay and Cash App to SMB merchants as a thought leader in payments and Buy Now Pay Later • Aggregate and communicate merchant feedback and advocate for clients internally • Own revenue outcomes across the North American SMB merchant pipeline

🎯 Requirements

• 12+ years of experience in high-growth environments leading SMB Sales, BDR, or Account Management organizations, preferably in a fast-moving technology or financial services company, with experience operating at high volume and velocity • Excellent leadership skills, including developing talent, motivating high-performing teams, building cross-functional relationships, and coaching/managing frontline managers to results • Experience standing up or scaling sales organizations from scratch, including hiring, onboarding, and developing BDRs, AEs, and frontline managers • Demonstrated ability to build, operate, and continuously improve scalable playbooks • Experience working closely with Product and Marketing to drive conversion and improve self-serve sign-up, activation, and onboarding flows • Strong presence with senior internal leaders and ability to influence, earn trust, ask the right questions, and use sound business judgment • Track record of leading teams that drive revenue growth and exceed revenue targets • Comfort with analytics and tools for forecasting, funnel, and pipeline conversion metrics at scale • Creative storytelling abilities and ability to build data-informed business cases around value propositions • Scrappy and humble mindset, comfortable with both strategic planning and hands-on pipeline work • Willingness to travel

🏖️ Benefits

• Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning

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