Product Specialist Manager

Job not on LinkedIn

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $172.6k - $311.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🪄 Product Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Lead, coach, and develop a team of Product Specialists supporting Account Executives, Account Managers, and their sellers • Build deep product expertise alongside consultative and customer engagement skills • Establish priorities and operating rhythms to deploy specialist resources against high-impact opportunities • Manage team performance, development, capacity, and engagement • Partner with Account Executives and Account Managers on high-value and complex seller opportunities • Coach specialists through discovery, product positioning, solution design, objection handling, and complex product conversations • Engage directly with sellers when additional product expertise or leadership can advance an opportunity • Support GTM and Product priorities by deploying specialist expertise toward strategic and underpenetrated products • Partner with Enablement, Product, and Marketing to develop product guidance, playbooks, messaging, training, and resources • Surface seller needs, product gaps, objections, and adoption barriers • Partner across Product, Sales, Marketing, GTM Strategy & Operations, Data Science, and Enablement to improve product commercialization and seller experience • Use seller, product, and performance insights to improve how specialist resources are prioritized and deployed • Track product adoption, attach rate, supported opportunities, conversion, specialist utilization, team development, frontline product knowledge, enablement effectiveness, and seller insights

🎯 Requirements

• 7+ years of experience in B2B sales, account management, product specialization, solution consulting, fintech, SaaS, payments, or another complex customer-facing environment, including experience leading and developing teams • Experience supporting complex products or solutions that require consultative discovery and deep product expertise • Strong people leadership skills with a track record of coaching and developing high-performing teams • Demonstrated ability to partner effectively with Account Executives and Account Managers in a specialist, overlay, or consultative model • Strong customer and commercial instincts with the ability to connect seller needs to product capabilities and business value • Ability to translate complex product capabilities into clear, compelling customer conversations • Experience partnering cross-functionally across Sales, Product, Marketing, Operations, and Enablement • Strong communication and influencing skills with the ability to turn frontline insights into actionable recommendations

🏖️ Benefits

• Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning

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