
10,000+ employees
Founded 1990
đź Consulting
đŁ Marketing
đł Fintech
Consulting ⢠Marketing ⢠Fintech
Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.
đĽ 12 minutes ago
đ California â Remote
đľ $101.5k - $152.3k / year
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Content Marketing Manager
đŚ H1B Visa Sponsor
đť Ghost score 0%
Where this job comes from
Posted on Block's careers page, not through a job board
First seen by Remote Rocketship 12 minutes ago

10,000+ employees
Founded 1990
đź Consulting
đŁ Marketing
đł Fintech
Consulting ⢠Marketing ⢠Fintech
Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.
⢠Own the global information governance roadmap, including review schedules, maintenance priorities, and scalable processes ⢠Design and implement automated workflows for content reviews, approval routing, version control, expiration tracking, and archiving ⢠Build AI-powered processes to identify outdated, duplicated, or inconsistent information ⢠Develop automated review and notification systems for content validation, approval, and replacement ⢠Oversee governance of sales email content, including outreach templates, nurture sequences, competitive emails, and account management communications ⢠Coordinate cross-functional information reviews with Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other teams ⢠Establish content ownership and accountability ⢠Manage governance workflows, timelines, dependencies, review status, approvals, and outstanding updates ⢠Conduct regular content audits across sales knowledge platforms and email content libraries ⢠Maintain governance standards across Flockjay, email template repositories, and other knowledge channels ⢠Partner with Enablement Information Design on information architecture, content organization, and knowledge management standards ⢠Support governance of competitive and partner integration information ⢠Develop automated reporting and dashboards for content freshness, review completion, compliance, risks, and gaps ⢠Identify opportunities to integrate AI and automation into knowledge management systems ⢠Partner with the Global Narrative & AI Lead to develop and test automated content management and AI-powered knowledge retrieval tools ⢠Continuously improve governance processes using data, feedback, and emerging technologies
⢠6+ years of experience in content operations, knowledge management, information governance, sales enablement, program management, or a related field ⢠Experience designing and managing automated workflows for content operations, knowledge management, or business processes ⢠Hands-on experience with workflow automation tools, AI-powered platforms, or low-code/no-code solutions ⢠Strong understanding of content governance, including review schedules, approval workflows, version control, metadata, and information lifecycle management ⢠Experience managing knowledge platforms such as Flockjay, Highspot, Seismic, or similar tools ⢠Familiarity with sales email templates, outreach sequences, and systems used to organize and distribute sales communications ⢠Strong project and program management skills, with experience independently managing complex, cross-functional initiatives ⢠Experience building dashboards, tracking operational metrics, and using data to identify inefficiencies and improve processes ⢠Strong analytical and problem-solving skills ⢠Experience partnering with Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other subject-matter experts ⢠Excellent organizational skills and attention to detail ⢠Strong written and verbal communication skills ⢠A systems mindset and proactive approach to automation and process improvement ⢠Familiarity with AI-powered search, knowledge retrieval, and content management technologies ⢠Experience supporting global teams or managing content across multiple markets, products, or business segments
⢠Remote work ⢠Medical insurance ⢠Flexible time off ⢠Retirement savings plans ⢠Modern family planning
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