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Order Processing Specialist

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $53.9k - $69.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on INVICTA SOFTWARE's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of INVICTA SOFTWARE

INVICTA SOFTWARE

11 - 50 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

INVICTA SOFTWARE is a company offering a modular, fully integrated Security Operations (SecOps) platform that consolidates endpoint management, IT service management, and cybersecurity into a single centralized solution. Its product suite—Invicta ONE, Invicta DESK and Invicta GUARD—provides AI-driven threat detection and automated orchestration to surface intelligence, alert, and remediate issues across IT, security and operations. The company primarily sells its SaaS platform through channel partners to organizations such as schools and enterprise customers.

📋 Description

• Efficiently process and manage customer orders with precision and attention to detail. • Receive, review, and enter customer orders into the system promptly and accurately. • Verify pricing, product availability, and customer information. • Collaborate with sales, inventory, and logistics teams to ensure seamless order fulfillment. • Coordinate with internal teams to confirm order status and resolve issues. • Monitor order workflow to ensure timely processing and delivery. • Communicate with customers and internal stakeholders regarding order updates or concerns. • Maintain and update order records, reports, and documentation. • Assist with inventory tracking and inventory reconciliation as needed. • Identify and resolve order discrepancies. • Identify opportunities to improve order processing procedures and contribute to process enhancements.

🎯 Requirements

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. • Minimum 2 years of experience in order processing, customer service, or related administrative roles. • Strong proficiency with order management systems, CRM tools, and Microsoft Office Suite (Excel, Word). • Excellent attention to detail and organizational skills. • Effective communication skills, both written and verbal. • Ability to work independently in a remote environment while managing multiple priorities. • Problem-solving mindset with a commitment to accuracy and efficiency. • Familiarity with inventory management and logistics coordination is a plus. • Must be a resident of United States.

🏖️ Benefits

• Flexible remote work arrangement supporting work-life balance. • Competitive salary and performance-based incentives. • Comprehensive health, dental, and vision insurance plans. • Paid time off and holiday benefits. • Opportunities for professional growth and skill development. • Supportive and inclusive company culture focused on collaboration and innovation.

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