Sales Support Specialist

🔥 15 hours ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $55k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

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IPL Schoeller

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

📦 Logistics

🏢 Enterprise

Manufacturing • Logistics • Enterprise

IPL Schoeller is a global provider of sustainable reusable packaging and circular supply-chain solutions. With 26 production facilities across North America, the United Kingdom and Europe, the company designs, manufactures and deploys reusable and recyclable packaging systems that help customers reduce waste, close material loops and decarbonize logistics. IPL Schoeller emphasizes technology, innovation and collaboration to deliver B2B packaging solutions for industrial and retail supply chains while promoting safety, learning and responsible sourcing across its operations.

📋 Description

• Track contract expirations, renewals, bid opportunities, and procurement activity • Monitor competitor activity, pricing trends, and market developments • Identify conversion opportunities and provide actionable sales insights • Develop reports and dashboards to support sales decision-making • Serve as the primary contact for assigned Tier 4 customer accounts • Manage customer inquiries, quotations, and product requests • Proactively engage customers to increase account activity and uncover growth opportunities • Re-engage dormant accounts and identify cross-selling opportunities • Generate qualified sales opportunities using contract, purchasing, and market intelligence • Support territory planning and account strategy development • Provide field sales teams with research, competitive insights, and contract information • Identify strategic opportunities and transition them to field sales as appropriate • Research and qualify upcoming bid opportunities • Gather historical pricing, contract details, and competitive intelligence • Support bid strategies and proposal development • Track bid outcomes and identify opportunities for continuous improvement • Maintain accurate customer, contract, and opportunity data • Support CRM reporting, data quality initiatives, and process improvements • Develop reports on account performance, contract activity, and revenue opportunities • Provide analytical support to sales leadership • Manage cooperative purchasing agreements and contract renewals • Support contract administration and compliance requirements • Help customers and sales teams leverage available purchasing programs • Track adoption and revenue generated through cooperative contracts

🎯 Requirements

• Bachelor's degree in Business, Marketing, Sales, Public Administration, or related field, or equivalent experience • 3+ years of experience in sales support, inside sales, account management, business development, sales operations, bid administration, or a related role • Strong analytical, research, and organizational skills • Experience working with CRM systems and Microsoft Office applications • Excellent communication skills and ability to manage multiple priorities simultaneously • Experience supporting municipal, government, waste, recycling, public works, industrial, or environmental markets (preferred) • Knowledge of public procurement processes, bids, RFPs, and contract management (preferred) • Experience analyzing sales, market, and competitive intelligence data (preferred) • Familiarity with cooperative purchasing programs and government purchasing vehicles (preferred)

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