
51 - 200 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
IS International Services, LLC is a licensed professional engineering firm that provides comprehensive engineering and project consulting services globally. Specializing in process control and automation, the company delivers turn-key solutions including electrical design, control panel fabrication, and systems integration. With expertise in various industries such as energy generation, factory automation, healthcare, and oil and gas, IS International is dedicated to fulfilling clients' needs through customized engineering solutions. Their competitive pricing model and commitment to quality have established their reputation as a reliable provider in the engineering sector.
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51 - 200 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
IS International Services, LLC is a licensed professional engineering firm that provides comprehensive engineering and project consulting services globally. Specializing in process control and automation, the company delivers turn-key solutions including electrical design, control panel fabrication, and systems integration. With expertise in various industries such as energy generation, factory automation, healthcare, and oil and gas, IS International is dedicated to fulfilling clients' needs through customized engineering solutions. Their competitive pricing model and commitment to quality have established their reputation as a reliable provider in the engineering sector.
• Administer standard Hexagon Smart 3D project environments using approved standards, procedures, and change controls. • Create, configure, restore, validate, and maintain Smart 3D projects and related site, catalog, model, report, and application database relationships. • Review project-initialization requests, verify technical inputs, identify missing information, and perform readiness checks. • Provide routine and escalated Smart 3D application support and resolve modeling, drawing, configuration, access, reference-data, and integration issues. • Analyze logs, reproduce defects, identify likely causes, recommend corrective actions, and distinguish application issues from infrastructure, database, cybersecurity, engineering-content, contractor, or vendor issues. • Administer approved Smart 3D roles and project permissions and coordinate infrastructure-level access, account, Citrix, server, network, and security requests. • Prepare, test, troubleshoot, and implement approved catalog, symbol, specification, rule, bulkload, and reference-data changes. • Perform approved model imports, exports, project database copies, restores, and archive activities; coordinate backup and recovery requirements with the database administrator. • Support and troubleshoot Drawing Batch, IFC, Name Generator, interference checking, drawing extraction, and related Smart 3D processes. • Support Smart 3D upgrades and migrations, execute technical and regression test cases, analyze defects, and coordinate user-acceptance testing. • Support contractor, vendor, remote-engineering, and workshare activities, including readiness, access validation, model exchange, testing, and issue follow-up. • Develop administrative procedures, troubleshooting guides, checklists, application matrices, and training materials; assist with onboarding less experienced administrators. • Manage standard assignments, identify recurring issues and process improvements, and escalate architecture, governance, production-risk, resource, or major technical decisions.
• Bachelor's degree in Engineering, Computer Science, Information Systems, Engineering Technology, CAD/Design Technology, or a related technical field; or an equivalent combination of technical education and relevant experience. • Approximately three to seven years of experience supporting engineering-design systems, plant-design applications, CAD administration, or related technical environments. • At least two years of hands-on Smart 3D or SP3D administration experience. • Experience administering Smart 3D projects, environments, application databases, user access, and standard project configuration. • Experience troubleshooting Smart 3D application, modeling, drawing, access, and reference-data issues. • Working knowledge of Microsoft SQL Server concepts and Smart 3D database relationships. • Experience supporting project initialization, standard environment setup, model exchange, and application validation. • Ability to perform standard administrative work independently with limited supervision and recognize when senior technical or management direction is required. • Strong analytical, documentation, organization, and communication skills, with the ability to manage multiple priorities and support project schedules. • Ability to coordinate across engineering, IT, infrastructure, contractor, vendor, and remote teams while maintaining clear responsibility boundaries.
• Excellent Benefits (Medical, Dental, Vision & 401K Matching). • Excellent development programs and advancement opportunities. • Tuition reimbursement and on-the-job training. • Paid vacation, sick time, and holidays. • Committed to quality products and services. • Great working environment and culture. • Employee Appreciation Programs and Events.
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