
501 - 1000 employees
Founded 2006
🔒 Cybersecurity
🏛️ Government
☁️ SaaS
Cybersecurity • Government • SaaS
ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.
🔥 3 minutes ago
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501 - 1000 employees
Founded 2006
🔒 Cybersecurity
🏛️ Government
☁️ SaaS
Cybersecurity • Government • SaaS
ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.
• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows • Write and maintain server-side and client-side JavaScript using Glide APIs, Business Rules, Script Includes, Client Scripts, and ACLs • Favor configuration over customization to keep the instance upgradeable and avoid long-term technical debt • Build advanced Service Catalog items, including catalog client scripts, UI policies, variable sets, and record producers • Design and build readable, maintainable Flow Designer automations • Support improvement and optimization of Incident, Problem, Change, Request, and Knowledge Management modules • Partner with business analysts and platform administrators on process design • Design and implement REST, SOAP, and IntegrationHub integrations • Build transforms, error handling, and retry logic for reliable integrations • Execute unit, integration, and regression testing, including Automated Test Framework coverage • Maintain update sets, release documentation, and technical design records • Identify risks, dependencies, and design gaps early • Ensure solutions meet Section 508 accessibility and FISMA/NIST security controls • Mentor developers and promote ServiceNow development best practices • Set and enforce development standards; lead code reviews, peer reviews, release management support, and governance and compliance checks • Participate in client calls and technical design discussions, translating business requirements into actionable technical solutions
• 6+ years of hands-on ServiceNow development and configuration experience, including experience guiding or mentoring other developers • Bachelor's Degree in Computer Science, Information Systems, or a related field from an accredited University, required • Strong platform scripting skills, including server-side and client-side JavaScript, Glide APIs, Business Rules, and Script Includes • Experience building Service Catalog items, workflows or Flow Designer automations, and integrations using REST, SOAP, and IntegrationHub • Demonstrated ownership of complex builds from requirements through rollout • Track record of setting or enforcing development standards on a team and representing technical solutions in client-facing discussions • Demonstrated experience delivering in an Agile/Scrum environment • Strong communication skills and ability to work independently and across technical and functional teams • Active Interim Secret security clearance at minimum, with ability to obtain and maintain a final Secret clearance • U.S. Citizenship required • Availability during East Coast business hours • Preferred: ServiceNow Certified Application Developer (CAD) • Preferred: At least one ServiceNow Certified Implementation Specialist (CIS) certification; CIS-ITSM preferred • Preferred: Hands-on proficiency with ServiceNow Automated Test Framework (ATF) • Preferred: Experience with release coordination, version control, and automated testing strategies • Preferred: Prior experience supporting federal or defense contracting environments • Preferred: Experience with Service Portal, UI Builder, or Now Experience framework • Preferred: Development experience outside ServiceNow, including JavaScript, REST and SOAP integrations, or other platforms • Preferred: Working knowledge of ITSM, IT asset and configuration management, and ITIL practices
• Health, Dental and Vision • 401(k) • Flexible Spending Account (FSA) • 11 Paid Federal Holidays • PTO • Education reimbursement • Occasional travel may be required for major planning events
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