ServiceNow Architect – Minimum Interim Secret Clearance

Job not on LinkedIn

🔥 20 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 18%

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IT Coalition

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

🏛️ Government

☁️ SaaS

Cybersecurity • Government • SaaS

ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.

📋 Description

• Design and lead architecture, implementation, and optimization of the ServiceNow platform across enterprise modules • Translate business goals into scalable, maintainable, and secure ServiceNow solutions • Analyze requirements and review business requirements for technical clarity and feasibility • Lead stakeholder workshops and technical design discussions • Identify risks, dependencies, and design gaps early in the development lifecycle • Design, develop, and deploy custom applications and cross-scope ServiceNow solutions • Architect and implement secure integrations with enterprise and third-party systems • Build Service Catalog items, catalog client scripts, UI policies, and Flow Designer automations • Improve and optimize ITSM modules including Incident, Problem, Change, Request, and Knowledge Management • Integrate AI-driven capabilities into ServiceNow • Maintain platform health through data management, workflow optimization, and performance tuning • Own end-to-end release management, environment management, update set deployment, runbook maintenance, and release documentation • Lead code reviews and oversee testing, deployment, and platform improvement • Execute and oversee unit, integration, and regression testing • Ensure solution quality through compliance and governance checks and maintain technical design records • Serve as primary technical authority and mentor developers, administrators, and functional team members • Lead client technical design discussions and present solutions to technical and non-technical audiences • Collaborate with federal stakeholders on modernization goals, compliance standards, and security frameworks including NIST and FISMA • Monitor ServiceNow releases and recommend enhancements • Support Windows Server implementation, upgrades, and integrations as required

🎯 Requirements

• 8+ years of hands-on ServiceNow experience, including 3+ years in an architect or technical lead role on enterprise implementations • Proven experience architecting enterprise ServiceNow solutions across multiple modules, including ITSM, ITOM, and CMDB, plus at least one of HAM, SAM, HRSD, SPM, GRC, or SecOps • Expert-level scripting and development skills, including JavaScript, Glide APIs, Business Rules, Script Includes, and scoped application development • Demonstrated experience architecting integrations using REST/SOAP web services, IntegrationHub, MID Servers, and middleware technologies • Strong knowledge of CMDB design, data modeling, and the Common Service Data Model (CSDM) • Experience owning release management, including instance and environment strategy, update set deployment, and release documentation across Agile sprint cycles • Track record of setting development standards, leading code reviews, and mentoring developers and administrators • Strong communication skills and ability to lead technical design discussions and present solutions to technical and non-technical audiences, including federal stakeholders • ServiceNow Certified System Administrator (CSA) certification required • ServiceNow Certified Application Developer (CAD) certification required • At least one ServiceNow Certified Implementation Specialist (CIS) certification required • Active Interim Secret security clearance required, with ability to obtain and maintain a final Secret clearance • U.S. Citizenship required • Availability during East Coast business hours required • Preferred: ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) • Preferred: Additional Certified Implementation Specialist (CIS) certifications • Preferred: Experience implementing ServiceNow AI capabilities, such as Now Assist, Predictive Intelligence, or Virtual Agent • Preferred: Experience with ServiceNow Vault, Automation Engine, or platform encryption and data protection features • Preferred: Experience with DevOps practices, source control integration, CI/CD pipelines, and Automated Test Framework (ATF) • Preferred: Prior federal or defense contracting experience, including familiarity with NIST, FISMA, and FedRAMP • Preferred: Windows Server implementation and administration experience • Preferred: ITIL v4 Foundation certification or higher

🏖️ Benefits

• Health, Dental and Vision • 401(k) • Flexible Spending Account (FSA) • 11 Paid Federal Holidays • PTO • Education reimbursement • Fully remote work • Occasional travel may be required for major planning events