Project Manager

🔥 12 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $150k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iTech AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Lead delivery of ServiceNow platform sustainment, enhancement, and modernization for a federal client • Serve as the single point of accountability, escalation, and liaison among the COR, Contracting Officer, leadership, and product owners • Lead transition-in from award through core operational readiness at Day 30 • Manage a prioritized backlog across ITSM, contact center, HRSD, CSM/Public Sector Digital Services, SPM, HAM/SAM, Virtual Agent, and scoped business applications • Run daily stand-ups, sprint reviews, retrospectives, Monthly Status Meetings, and Quarterly Roadmap Reviews • Maintain product roadmaps, release schedules, prioritization rationale, and Product Development Lifecycle statuses • Prepare and submit Monthly Technical Progress Reports and Monthly Financial Reports • Track expenditures, hours, and remaining balance on a labor-hour order • Own performance measurement, trend reviews, issue reporting, and AQL monitoring • Lead corrective action, root cause analysis, and corrective and preventive action plans • Enforce the Quality Control Plan and support the Government’s QASP • Review deliverables and maintain decision and action logs through closure • Maintain the risk register and escalate high or triggered risks • Manage roadmap, backlog, resource, decision, risk, and performance records in the client’s ServiceNow SPM instance • Integrate iTech AG and subcontractor personnel into one delivery cadence and training program • Monitor subcontractor performance and compliance • Plan capacity, maintain coverage, and remediate underperformance • Confirm training and communication plans and enablement materials before releases • Route changes affecting scope, funding, labor categories, or contract terms through the Contracting Officer • Perform other duties as assigned

🎯 Requirements

• 5+ years of experience as a project manager leading enterprise IT implementations • Minimum of 3 years demonstrated experience leading ServiceNow implementations or ServiceNow operations and maintenance engagements • Hands-on working knowledge of the ServiceNow platform, including ITSM, CSM, HRSD, and SPM, and how platform upgrades affect customizations and scoped applications • Proven ability to serve as the primary client point of contact on a federal IT contract, working directly with the COR and Contracting Officer • Experience leading a contract transition-in, including knowledge transfer, access and GFI dependencies, and operational readiness gates • Experience managing combined prime and subcontractor delivery teams of architects, administrators, developers, business analysts, and testers • Experience delivering under performance-based contracts, including QASPs, Quality Control Plans, SLAs, AQLs, and corrective action processes • Experience preparing monthly technical progress and financial reports and tracking hours and burn on labor-hour or T&M task orders • Experience running Agile or SAFe delivery, including sprint ceremonies, Program Increment planning, and quarterly roadmaps • Experience developing dashboards and reporting within the ServiceNow platform, including Performance Analytics • Experience managing risks, issues, and dependencies across multiple concurrent workstreams • Excellent communication skills, including executive-level presentation ability with CIO-level stakeholders • Familiarity with federal IT security and compliance requirements, including ATO support and Section 508 • Bachelor’s degree • U.S. citizenship is required • Ability to obtain and maintain a DOJ Public Trust • Preferred: ServiceNow CSA • Preferred: SAFe certification, for example SAFe Agilist or SAFe POPM • Preferred: ServiceNow Micro Certification in Performance Analytics • Preferred: Hands-on experience with ServiceNow SPM • Preferred: Experience with ServiceNow HAM/SAM, Virtual Agent, or Integration Hub initiatives • Preferred: Prior DOJ experience • Preferred: Experience in multi-office or federated operating models

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities