Field Service Engineer

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $28 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Travel and deliver efficient field support to customers throughout the USA • Calibrate and test machines to verify peak operating efficiency • Commission and test machines using certified test procedures • Perform preventative maintenance and emergency service at customer sites • Document and report service activities, including Electronic Service Reports, Calibration Reports, and Expense Reports • Promote additional Loma product offerings, including service contracts, new equipment leads, and spare parts kits • Provide feedback on equipment reliability and design • Maintain satisfactory parts inventory and requisition additional parts • Maintain company property, including laptop, cell phone, safety equipment, and tools • Follow safe working practices and procedures • Conduct on-site customer training • Hold customer scope and exit meetings • Participate in weekend on-call rotation and after-hours phone support • Communicate technical issues between field and internal office support staff • Attend refresher training classes and FSE meetings • Carry out related tasks assigned by the supervisor

🎯 Requirements

• High school diploma required • Associate degree from a technical school preferred • Minimum 3 years of previous experience in a technical capacity or 4 years of military experience required • Knowledge and experience working with electrical systems • Knowledge and experience diagnosing, troubleshooting, and repairing electro-mechanical equipment • Ability to identify root cause • Field travel experience preferred • Ability to read and interpret complex technical information, schematics, and electrical diagrams • Professional communication and ability to resolve customer issues and defuse conflict • Ability to learn a diverse set of products and continually improve product knowledge • Strong ability to use electronic test equipment such as multimeters • Ability to work independently with little supervision in difficult and high-pressure customer situations • Proficient with office software applications • Ability to work overtime • Valid passport, valid driver's license, and good driving record • Ability to travel extensively, approximately 80% or more • Ability to work in tight, noisy, odorous, dusty, cold, and hot environments • Ability to lift and/or move up to 60 lbs. regularly • Ability to stand for long periods and regularly walk, twist, bend, kneel, crawl, crouch, reach, climb, and work in awkward positions

🏖️ Benefits

• Overtime opportunities • Weekend on-call and after-hours phone support participation • Refresher training classes and FSE meetings • Equal employment opportunity and fair treatment • Company-provided laptop, cell phone, safety equipment and tools (company property)