Patient Services Representative – New Patient Center

🔥 20 hours ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IVF Florida

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1986

💼 Consulting

⚖️ Legal

🏥 Healthcare

Consulting • Legal • Healthcare

IVF Florida is a Florida-based reproductive medicine practice and fertility clinic that provides comprehensive family-building services, including in vitro fertilization (IVF), intrauterine insemination (IUI), egg freezing, donor and surrogacy programs, genetic testing, and oncofertility care. With multiple locations across Florida and decades of experience, their board-certified reproductive endocrinologists and lab teams deliver patient-centered care, culturally competent services (including LGBTQIA+ support), and financial planning options to help make fertility treatment accessible.

📋 Description

• Answer and assist all incoming telephone calls • Schedule appointments using a computerized scheduling system and conduct follow-up calls when necessary • Provide timely and accurate information and quality customer service to incoming patient inquiries • Maintain patient accounts by obtaining, recording, and updating personal, financial, and insurance information • Support patients and teams as part of IVF Florida and US Fertility's remote operations

🎯 Requirements

• High school diploma; Associates degree preferred • Minimum of 1 year experience in a hospital or medical office setting • Extensive knowledge of insurance/benefits, medical terminology and medical billing • Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.) • Basic computer proficiency with Microsoft Office suite • Ability to communicate accurately and concisely • Excellent interpersonal skills • Strong attention to detail • Ability to organize and manage multiple priorities and meet deadlines in an ever-changing environment • Women's health, OB/GYN, or Fertility experience preferred

🏖️ Benefits

• 401(k) with company match • Performance-based bonus opportunities • Employee wellness and recognition programs