Strategic Customer Success Manager, German

🕒 May 29

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Jamf

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏢 Enterprise

📚 Education

💰 $300M Post-IPO Secondary on 2021-09

Enterprise • Education • Healthcare

Jamf is a leading provider of Apple device management and security solutions. The company offers a comprehensive platform designed to simplify the management and security of Apple products in business, education, and healthcare environments. With a range of products like Jamf Pro for business and higher education, Jamf School for K-12, and Jamf Protect for endpoint security, Jamf enables organizations to enhance productivity and security of their Apple devices. The company is trusted by top technology companies and brands to automate, scale, and secure Apple IT workflows, ensuring modern, efficient operations while safeguarding user privacy. Jamf is dedicated to creating solutions that are enterprise secure and consumer simple, helping its clients manage and secure the Apple experience with ease.

📋 Description

• Own a portfolio of strategic enterprise accounts with global complexity. • Lead executive business reviews and strategic planning aligned to customer outcomes. • Drive adoption and maturity of Jamf solutions across large-scale deployments. • Partner with Sales and Technical counterparts to identify growth opportunities and execute expansion strategies. • Act as a thought leader, influencing Jamf’s product roadmap and success programs.

🎯 Requirements

• HS Diploma / GED Degree. (Required) • 5+ years in Customer Success or Account Management within a SaaS environment. (Required) • Proven experience managing strategic enterprise accounts with global complexity. (Required) • Expertise in Apple ecosystems and enterprise IT workflows. (Required) • Command of German. (Required) • Experience in IT, cybersecurity, or endpoint management solutions. (Preferred) • Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred) • 2 Year / Associates Degree or higher. (Preferred) • Certifications in Jamf Products. (Jamf 100, Jamf 170, Jamf 200) (Preferred) • A combination of relevant experience and education may be considered.

🏖️ Benefits

• Named a 2025 Best Companies to Work For by U.S. News • Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being • Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z • Named one of Forbes Most Trusted Companies in 2024 • Named a 2024 Best Companies to Work For by U.S. News • Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families • Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® • Named a 2024 Best Technology Company to Work For by U.S. News • Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine • We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! • You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. • We put people over profits – which is why our customers keep coming back to us. • Our volunteer time off allows employees to support and give back to our communities. • We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. • 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). • Over 100,000 Jamf Nation users, the largest online IT community in the world.