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Territory Sales Support Representative

🕒 October 16

🌲 Oregon – Remote

infoinfo

💵 $57.9k - $96.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on JELD-WEN, Inc.'s careers page, not through a job board

First seen by Remote Rocketship October 16

Logo of JELD-WEN, Inc.

JELD-WEN, Inc.

10,000+ employees

Founded 1960

🏭 Manufacturing

🏗️ Construction

💰 Post-IPO Secondary on 2021-03

Manufacturing • Construction • Sustainability

JELD-WEN, Inc. is a leading global manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products for residential and commercial use. Founded in 1960, the company emphasizes innovation and sustainability in its practices, striving to deliver high-quality products that meet energy-efficiency standards while being environmentally responsible. With a commitment to continuous improvement and a diverse, inclusive culture, JELD-WEN aims to have a positive impact on both its customers and the planet.

📋 Description

• Support Territory Sales Managers across the Western United States in developing, managing, and executing sales opportunities • Support management and development of key customer accounts and sales opportunities • Respond to customer inquiries in a timely and professional manner • Maintain product, industry, and market knowledge • Perform budgeting, estimating, value engineering, quote reviews, architectural plan reviews, and product-information distribution • Assist with Salesforce accounts, contacts, opportunities, and forecasting data • Prepare and present reports, presentations, and sales-related documentation • Support customer meetings, industry events, and occasional onsite field activities • Participate in mock-ups, water testing, installation and quality inspections, and occasional customer visits • Track contracted projects and coordinate submittal review activities • Coordinate communication between customers and estimating, engineering, project management, service, and accounting departments • Assist with dispute resolution by gathering and organizing information and communicating with associated parties • Build business relationships internally and externally • Assist estimating during periods of high workload • Increase Territory Sales Team productivity and effectiveness while improving customer responsiveness

🎯 Requirements

• Associate or bachelor’s degree in business, marketing, construction management, engineering, architecture, or another related field preferred • 2+ years of experience in inside sales, customer service, sales coordination, estimating support, project coordination, or account management • Other relevant experience within preferred industries will be considered • Experience within the building products, fenestration, glazing, construction, architectural, or related industries preferred • Experience with Salesforce CRM, Bluebeam, and Microsoft Office preferred • Experience reviewing construction drawings and specifications preferred • Strong verbal and written communication skills • Excellent organizational and time management abilities • Ability to manage multiple priorities in a fast-paced environment and quickly adapt • Ability to build and maintain professional relationships with customers, architects, general contractors, developers, consultants, and internal stakeholders • Demonstrated problem-solving and critical-thinking abilities • Ability to work independently while collaborating across multiple departments • High attention to detail and commitment to accuracy • Ability to learn and understand VPI products, applications, building codes, and industry standards/methods • Ability to read and interpret architectural plans, specifications, and construction documents • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Salesforce, and Bluebeam • Ability to travel approximately 10% as required

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Ten paid holidays throughout the calendar year • Flexible Paid Time Off Policy for vacation, illness, or other reasons • 401k Retirement Savings Plan • Prescription Drug Plan • Flexible Spending Account (FSA) • Health Reimbursement Account (HRA) • Employee Assistance Program (EAP) • Tuition Reimbursement • Employee Discount Program • Workplace flexibility • Competitive compensation

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