Broker Support Technician

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jencap

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Jencap is a premier distribution platform specializing in binding authority, wholesale brokerage, and exclusive program management. With a strong focus on providing powerful solutions through their specialty brokers and underwriters, Jencap services a variety of industries including agriculture, cannabis, casualty, healthcare, and more. The company prides itself on its carrier exclusivity, underwriting mastery, and unparalleled customer service. Jencap offers unique custom solutions tailored to industry-specific and geographically specific needs. With 49 offices across the country, Jencap is one of the largest wholesalers, managing over $3 billion in total written premiums.

📋 Description

• Support brokers with the intake, review, and preparation of new business and renewal Casualty submissions • Coordinate with retail agents to obtain required documentation, loss information, and supplemental materials • Support retail agents in gathering information and documents through task reminders, workflow management tools, and Outlook • Track submission status, follow up with carriers and agents, and maintain organized workflow queues • Assist with quote preparation, binding documentation, initial policy file setup, and post-issuance policy processing • Process endorsements accurately and within established service standards • Process cancellation and reinstatement notices • Process pre-audit correspondence, closed event audits, and premium-bearing audits • Ensure electronic files are properly documented and maintained in accordance with record-keeping requirements • Respond to internal and external inquiries in a timely and professional manner • Adhere to company policies, procedures, and regulatory requirements • Participate in process improvement efforts and cross-training as assigned

🎯 Requirements

• 1-3 years of experience in insurance servicing, customer service, or agency support (casualty or commercial lines experience preferred) • Excellent interpersonal and communication skills, both verbal and written • Ability to efficiently navigate internal policy management systems • Proficiency with Microsoft Office applications, including Outlook and Excel • High attention to detail and commitment to data accuracy • Effective written and verbal communication skills • Ability to work independently and collaboratively in a hybrid environment • Ability to perform efficiently in a deadline-driven, high-volume setting

🏖️ Benefits

• Discretionary incentive compensation may be awarded • Comprehensive health care coverage • 401k plan • Tuition reimbursement • Remote work schedule • Potential for hybrid work in the future in the Denver, CO area only