Account Growth Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $53k - $64k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

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Jenzabar

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

📚 Education

☁️ SaaS

🏢 Enterprise

💰 $60M Private Equity Round on 2000-04

Education • SaaS • Enterprise

Jenzabar is a leading provider of software and services dedicated to higher education institutions. The company's flagship product, Jenzabar One, is a unified cloud platform designed to streamline campus operations and enhance student success. Jenzabar offers a comprehensive suite of solutions including student information systems (SIS), analytics, eLearning, financial management, recruitment, retention, and human capital management tailored specifically for colleges and universities. The company's innovative products empower educational institutions to improve efficiency, engage students, and drive institutional growth.

📋 Description

• Sell Jenzabar Software, services, managed services, and third-party partner products to existing Jenzabar clients • Retain clients by increasing client satisfaction and product adoption and keeping clients informed about Jenzabar products, strategies, and vision • Facilitate and coordinate deliverables including new application acquisitions, application upgrades, SSO implementations, and Cloud system migrations • Scope, monitor, and achieve project milestones within budget • Execute sales strategies to achieve revenue goals and deliver consistent, predictable performance • Prepare quarterly growth and retention numbers • Collaborate with Product Development, Product Lifecycle Consultants, Product Quality Analysts, and other Jenzabar teams on sales, retention, relationships, satisfaction, and upgrades • Develop leads and sales pipeline • Develop grassroots marketing campaign strategies • Build executive relationships and sell across IT and non-IT business units • Plan, prepare, and coordinate sales activities from executive presentations to product demonstrations • Maintain client satisfaction and loyalty throughout and after the sale • Manage complex sales situations and large projects and identify solutions to business challenges • Prepare, deliver, and negotiate proposals, contracts, and standard and non-standard terms and conditions • Manage large-scale, campus-wide software implementation projects from contract signing through post-go-live • Prepare detailed project plans with resource allocations, tasks, deliverable dates, and milestones • Negotiate customer timelines and coordinate schedules, priorities, tasks, and communications • Respond to customer questions and requests • Research relevant business practices and higher education needs and expectations • Communicate information clearly, accurately, and timely to teams and clients • Understand client requirements and business processes related to the software • Share knowledge and insights • Leverage AI-enabled tools and analytics to improve decision-making, efficiency, and business outcomes • Apply ethical standards, accuracy, data privacy, and human-in-the-loop oversight when using AI • Perform other duties as assigned by management

🎯 Requirements

• BS or BA degree, or equivalent experience • 3+ years of sales experience; higher education sales preferred • 1+ years of project management experience • Ability to work independently • Excellent organizational skills • Ability to communicate well with others • Ability to work in a team environment • Comfort with evolving and ever-changing technology • Ability to translate complex technical concepts to functional end users • Strong problem-solving and software troubleshooting skills • Excellent presentation skills for executives and individual contributors • Excellent written and verbal communication skills • Proven effective listening skills • Proficiency with Microsoft Office Suite and other desktop applications • Passion for customer service • Jenzabar does not sponsor applicants for work visas

🏖️ Benefits

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance • Incentive plan • Full range of benefits