Program Operations Manager

🔥 4 minutes ago

🌵 Arizona, Florida, +5 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $75k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 10%

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JetFuel

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📣 Marketing

📱 Media

💰 ACQUISITION on 2025-04

Marketing • Media

JetFuel is a creative marketing and media agency that presents itself as a storyteller for brands. The company’s site highlights work for clients such as Buffalo Trace, Jackson Family Wines, and Walmart, emphasizes the tagline “MOMENTS THAT MOVE,” and includes portfolio, social (LinkedIn, Instagram, Vimeo) links, and career information—indicating a focus on branded content, visual media, and campaigns for business clients.

📋 Description

• Support, maintain and track the operational infrastructure behind a national beverage alcohol sampling program • Support workflows, timelines, standard operating procedures and communication cadences, including national field call agendas and action-item tracking • Maintain and update Smartsheets, trackers, dashboards and project plans to track goals, budgets, allocations, deliverables and milestones • Identify process gaps and recommend solutions to improve efficiency, accuracy and consistency • Track program goals, KPIs and performance metrics; analyze platform reports to identify trends, execution gaps and insights • Audit event recaps, photos and SKU reporting for completeness, accuracy and compliance • Maintain accurate records of audits and follow-up actions • Manage and monitor program budgets and ERS allocations • Conduct field payroll audits and approvals, reconciling reported hours against event activity and recaps • Administer the field management platform, including program information, brand resources, training content and dashboards • Serve as primary liaison with the agency platform resource • Support development and ongoing maintenance of brand decks, training materials and program resources • Coordinate training materials and communications for new brands, products, promotions and program updates • Coordinate IT, Finance and HR requests and ensure timely follow-up • Partner with account, brand program, training, regional and field leadership • Support special projects and complete administrative responsibilities and expense reports accurately and on time

🎯 Requirements

• Candidates must reside in Miami, Fort Lauderdale, Chicago, Metro New York, Jersey City, Boston, Dallas, Houston, Austin or Phoenix • 2–4 years of experience in beverage alcohol, field marketing, experiential marketing, brand marketing or program operations preferred • Proficient in Smartsheet, including maintaining sheets, trackers, dashboards and reports, strongly preferred • Experience with field management platforms and reporting tools preferred • Experience with budget tracking, allocations, payroll audits or reporting audits preferred • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook), including updating presentations and training materials • Strong organizational, analytical and problem-solving skills, with exceptional attention to detail and a commitment to data accuracy • Strong written and verbal communication skills and the ability to collaborate across internal teams • Ability to manage multiple priorities, meet deadlines and adapt to changing program needs • Proactive, resourceful and solutions-oriented, with the ability to help bring new processes and resources to life • Must be 21 years of age or older

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation for applicants and employees with disabilities • Healthy work/life balance emphasized

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