Global Performance Manager

Job not on LinkedIn

🔥 10 minutes ago

❄️ Minnesota, Texas – Remote

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💵 $110k - $136k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Own the Business Intelligence and Analytics function, client reporting, account technology, and performance support programs • Translate client business objectives into information management and business intelligence strategies for each service line • Develop data management, interpretation, predictive modelling, and simulation capabilities within the account team • Manage contract KPI and reporting requirements and client expectations • Promote best-practice exchange between JLL, the account, and the industry • Devise and promote creative data visualization • Lead the account and client relationship with JLLT • Support information security compliance for JLL technology, account, and platform implementations • Act as Program Manager for technology-related projects and initiatives • Identify savings, improvement opportunities, and problems requiring innovative solutions • Provide regular reporting and updates to clients and colleagues • Lead performance reviews with clients at functional, leadership, and executive levels • Promote the value and success of delivered work to clients • Conduct strategic planning at service-line and account levels • Design, implement, and manage regional and global KPI and SLA administration programs • Collaborate with suppliers, clients, and JLL colleagues to evolve KPI structures • Manage and coach people and assist with recruiting, attracting, and retaining talent • Interface with senior management, vendors, and JLL staff across a global client real estate organization • Participate in quality-control initiatives and procedures • Own and support JLL internal reporting deliverables and systems such as Nexus • Perform other assigned duties and tasks

🎯 Requirements

• 4-year degree • 5 years relevant work experience • Excellent communication and presentation skills (verbal and written) • Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans • Process Management experience or demonstrated skills • Results driven – the ability to analyze, act, and implement to ensure we achieve desired results • Strong leadership, organizational and execution skills • Client relationship management; credibility with senior executive-level client personnel • Team-building with geographically dispersed stakeholders and collaborators • Flexibility to understand regional, cultural, and contextual differences • Experience of extrapolating and visualizing data to derive actionable intelligence • Experience with Microsoft Business Intelligence stack (Sharepoint, PowerPivot, PowerView) • Advanced user of Microsoft Office (Excel, Word, PowerPoint) • Corrigo experience • Must be authorized to work in the United States without sponsorship • Six Sigma black belt certification a plus • MBA or Masters degree in Statistics, Applied Mathematics or related field advantageous • Experience working with global organizations • Managing processes spanning multiple global regions • MiniTab, Sigma Excel, JMP, Access, SAS and other statistical toolsets, SQL and Query Skills are a plus • IFMA Certified Facility Manager or similar

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

Apply Now

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