Department Manager

Job not on LinkedIn

🔥 45 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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KGPCo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

KGPCo is a leading provider of infrastructure and supply chain solutions for the telecommunications industry. The company specializes in delivering essential products and services that support network operations and enhance connectivity. With a focus on innovation and customer satisfaction, KGPCo plays a pivotal role in enabling reliable communication systems across various platforms.

📋 Description

• Manage day-to-day JPC services within the Wireless SoCal department • Lead department personnel and provide subject-matter guidance • Monitor Field Inspector production, output, quality levels, and performance data • Track and report monthly production and completion volumes for applicable milestones and service activities • Track JPA/JPC requirements, metrics, documentation, and customer-specific activities • Prepare, review, and submit customer deliverables, reports, trackers, supporting documentation, and milestone records • Manage Form 44 billing activities, including validation of documentation, milestone completion, and billing readiness • Support the JPC Director and Customer Representatives with program execution, reporting, issue resolution, escalations, and special requests • Manage JPA denials and documentation for contested, disputed, or conflicting transactions • Attend or represent the Customer at applicable JPC meetings • Maintain accurate department records and document JPA/JPC activities in customer and internal systems • Coordinate with field personnel, project teams, utilities, Joint Pole Associations/Committees, and customer stakeholders • Prioritize workloads, coach personnel, and provide performance support • Identify operational risks, process gaps, and opportunities to improve quality, efficiency, reporting, and customer service • Adhere to occupational safety regulations, industry standards, and Circet USA safety programs • Participate in job site safety and hazard analysis

🎯 Requirements

• Bachelor’s degree in Business Administration, Project Management, Telecommunications, Engineering, Construction Management, or a related field; or a minimum of five (5) years of relevant industry experience in lieu of a degree • Relevant experience should include Joint Pole Association (JPA), Joint Pole Committee (JPC), utility, pole attachment, wireless telecommunications, or related infrastructure programs • A minimum of two years of project management, team leadership, or supervisory experience is preferred • Working knowledge of JPA/JPC processes, pole attachment requirements, utility coordination, field inspection activities, milestone tracking, denials, contested transactions, and supporting documentation • Experience managing field personnel, vendors, subcontractors, or multi-functional project teams and holding resources accountable for productivity, quality, schedule, and customer requirements • Ability to interpret contracts, customer requirements, utility/JPA documentation, billing requirements, technical records, and related project documentation • Experience preparing customer deliverables, production reports, performance metrics, milestone tracking, and documentation used to support billing and program reporting • Ability to manage and interface with customers, utilities, Joint Pole Associations/Committees, field personnel, project teams, and other internal and external stakeholders • Successful project and process-management experience, including identifying workflow gaps, resolving issues, managing competing priorities, and improving operational efficiency • Ability to forecast workload, monitor production and quality, manage program performance, and support financially successful projects in accordance with contractual requirements • Strong written and verbal communication skills with the ability to prepare clear documentation, lead meetings, present status and issues, and professionally represent the Customer when required • Proficiency with Microsoft Office applications and ability to learn and effectively use customer and internal project-management, tracking, and reporting systems

🏖️ Benefits

• Medical, Dental, and Vision insurance • Digital Health & Wellness Support • Critical Illness, Accident, & Hospital Insurance • Short-term & Long-term disability • Group term & Voluntary life insurance • Flexible Spending and Health Savings Accounts • Paid Time Off & 401K • Company Discount Website