IFM Retail Director

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🔥 0 minutes ago

🌽 Illinois, North Carolina, +1 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote

💵 $162k - $199k / year

⏰ Full Time

🔴 Lead

👔 Director

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Oversee service delivery for the entire retail portfolio, ensuring facilities services meet contract requirements, performance standards, and client expectations • Lead and develop management-level staff across geographically dispersed teams, including coaching, performance management, and succession planning • Manage vendor relationships and performance according to contract terms and quality standards • Drive continuous improvement, cost savings, benchmarking, best-practice implementation, and innovation • Ensure KPI and SLA achievement while maintaining governance and compliance • Build and maintain client relationships through communication and exceptional service quality • Manage annual budgeting, monthly budget performance reporting, invoice approvals, contract negotiations, and third-party spend • Champion diversity and inclusion, safety standards, and JLL's Teamwork, Ethics, and Excellence values

🎯 Requirements

• Bachelor's degree or higher • 10+ years of experience specifically managing retail facilities • Proven managerial experience managing a team of Senior Managers • Strong client relationship management and strategic execution capabilities • Independent leadership, organizational and multitasking skills • Excellent communication and presentation abilities • Strong retail banking or similar geographically distributed small-site portfolio experience • Strong financial acumen and understanding of commercial leases and contract documents • Familiarity with building systems, CMMSs, Microsoft Office, and AI tools • Superior financial skills and budgeting/forecasting • Must be authorized to work in the United States without sponsorship • Visa sponsorship is not provided

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health • Remote work flexibility • Strategic travel up to 30%