
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
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10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Lead weekly meetings with the client’s Operations teams to review vendor performance and resolve issues • Maintain proactive communication with client Operations teams and vendors • Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting data center systems • Serve as primary point of contact for vendors at assigned facilities • Lead vendor performance management, business reviews, and continuous improvement initiatives • Monitor contractual, SLA, and performance compliance • Track Work Order completion rates, response times, and service quality • Verify billing and invoice justification using Corrigo data • Process vendor payments according to contractual terms and approval workflows • Implement and maintain warranty management programs and repositories • Monitor warranty expirations and coordinate claims • Manage vendor training on data center operations and critical systems • Provide contractor training and notifications regarding critical functions, work requirements, and incident contacts • Ensure vendors and contractors understand Data Center Work Rules • Coordinate vendor onboarding, system access, documentation, and introductions • Maintain vendor contracts, service agreements, insurance certificates, and compliance records • Ensure regulatory compliance for vendor operations • Prepare and report vendor KPIs • Provide technical support for facility projects, modifications, construction, commissioning, and final acceptance • Develop, review, and approve vendor work efforts and Mission Critical Statements • Identify performance issues and implement corrective action plans • Conduct vendor business reviews and drive best practices • Alert management to vendor performance issues or building discrepancies • Directly supervise assigned personnel, including interviewing, hiring, training, assigning work, appraising performance, and addressing complaints
• Hands-on experience working in a data center/critical facility, including UPS systems, emergency generators, and switchgears • High School diploma or GED equivalent • Seven to ten years of engineering experience or equivalent industry experience • Five to seven years supervisory experience • Moderate knowledge of manual trades such as carpentry and electromechanical repair • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, technical procedures, governmental regulations, and codes • Ability to write routine reports and correspondence • Ability to speak effectively before small groups of tenants or fellow employees • Demonstrated verbal/written communication skills • Ability to use drawings, specifications, shop math, and measuring or testing instruments • Working knowledge or ability to develop proficiency in Microsoft Word, Excel, Outlook, Access, and other software • Ability to professionally interact with tenants and contractors • Leadership, presentation, and organization skills • Ability to lift a minimum of 50 lbs. • Ability to climb stairs and navigate rooftops to access equipment • Must be authorized to work in the United States without sponsorship • Preferred: Corrigo, MCIM/Salesforce, Zendesk, and ServiceNow experience
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture prioritizing mental, physical and emotional health • Reasonable accommodations for individuals with disabilities
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