Client Engagement Specialist

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Clearly communicate the value of the firm’s legal services • Maintain organized lead pipelines and communication schedules • Maintain accurate records within CRM and firm systems • Serve as the primary point of contact for prospective clients (PNCs) • Conduct initial consultations and discovery conversations with leads • Gather relevant information regarding potential legal matters • Conduct consistent and strategic follow-up with prospective clients • Facilitate a seamless transition from prospect to client • Guide prospective clients through the consultation and retention process • Manage the complete sales cycle from initial inquiry through retention

🎯 Requirements

• 3+ years of experience in: Sales, Intake, Client Success or Business Development • Experience converting prospects into paying clients or customers • Strong customer service background • Experience working in high-emotion or consultative environments preferred • Must be fluent in English.

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.