Manager, Capacity Management – Patient Access

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🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Geisinger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏥 Healthcare

💊 Pharmaceuticals

🧘 Wellness

Healthcare • Pharmaceuticals • Wellness

Geisinger is a healthcare organization that has been providing accessible medical services for over a century in Pennsylvania. It focuses on meeting the healthcare needs of its communities and is dedicated to innovative patient care. With career opportunities in various fields including nursing, allied health, and administration, Geisinger promotes professional development and a supportive workplace for its employees, emphasizing diversity, equity, and inclusion.

📋 Description

• Provide strategic leadership and operational oversight for Project Managers and Design Architects • Lead enterprise-wide access and capacity optimization initiatives • Direct end-to-end process redesign to improve patient access and streamline workflows • Serve as a subject matter expert in Epic applications • Manage multiple large-scale, cross-functional projects simultaneously • Partner with operational, clinical, Template Management, and Patient Contact Center stakeholders • Lead and mentor a high-performing team • Establish project priorities and ensure successful delivery of complex initiatives • Chair the Access Design Review Group and oversee governance, standardized workflows, documentation practices, and enterprise design principles • Oversee daily operations, budgeting, staff management, and general operations of assigned teams • Monitor and maintain ambulatory access across the enterprise • Identify and mitigate barriers to ambulatory access and patient flow • Create a goal-oriented climate of collaboration, problem-solving, conflict resolution, and standard work • Coach employees to meet performance standards • Conduct performance evaluations, recruitment, hiring, and disciplinary actions as required • Ensure compliance with departmental and organizational policies and procedures

🎯 Requirements

• Pennsylvania resident • High School Diploma or Equivalent (GED) (Required) • Minimum of 2 years managerial/supervisory experience (Required) • Minimum of 7 years relevant experience (Required) • Advanced experience in Epic design, build, and optimization • Experience with Cadence, Ambulatory, Cheers, and Decision Tree applications • Leadership and supervision of teams • Project management and cross-functional project delivery • Strong analytical and organizational skills • Critical thinking • Mentoring skills • Ability to organize and manage projects and functions

🏖️ Benefits

• Healthcare benefits for full-time and part-time positions from day one • Vision coverage • Dental coverage • Domestic partner benefits • Collaborative, cooperative, and collegial work atmosphere

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