
51 - 200 employees
Founded 1971
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.
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51 - 200 employees
Founded 1971
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.
• Proactively engage prospective students by phone, text, and email throughout the enrollment process • Build rapport and guide students through initial enrollment steps, partnering with Enrollment Specialists through first class start • Document all interactions and updates accurately in Salesforce • Manage the complete Inquiry to Enrollment process • Maintain knowledge of university policies, programs, and admissions requirements • Provide personalized guidance to help students make informed educational decisions • Deliver professional, courteous, and exceptional student service • Maintain proficiency in university, college, and program details through training and assessments • Collaborate with team members and support shared goals • Manage multiple systems to process student applications • Adhere to attendance, punctuality, and scheduling expectations • Perform other related duties as assigned
• Bachelor’s degree preferred or an equivalent combination of education and experience • Experience working in a team environment • Experience using call center software • Prior experience in education or consultative sales preferred • Ability to navigate CRM, SIS, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Ability to manage multiple priorities and deadlines in a fast-paced, diverse, and changing environment • Ability to communicate effectively with a wide range of individuals in a diverse community • Ability to manage multiple systems efficiently • Ability to meet attendance, punctuality, and scheduling expectations • Ability to adhere to regulatory and compliance requirements
• Medical insurance • Dental insurance • Vision insurance • 403(b) with match • Paid holidays • Paid time off (PTO) • Free education benefits • Professional growth opportunities • Comprehensive well-being benefits for employees and their families
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