Operations Administrator

🔥 0 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GoHealth Urgent Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Coordinate, plan, organize, and execute daily operational needs • Partner with the Leadership team on provider and staff onboarding, scheduling, payroll processing, financial management, patient service recovery, and other operational tasks and projects • Support center operations for all staff and providers and provide periodic coverage for Operations functions • Manage and optimize schedules based on center coverage needs and team member preferences • Support time-off requests and workforce management for open shifts and unplanned events • Ensure payroll information accuracy and collaborate with payroll to resolve issues and reconcile timecards • Track and report center patterns and KPIs including volume, trends, attrition rates, and productivity • Assist with licensing, credentialing, privileging, supervisory agreements, onboarding, orientation, training, and precepting • Guide new hires and team members through licensing and credentialing processes and gather documents • Coordinate system setup for payroll, scheduling, and medical records • Support provider administrative needs, expense reporting, supply ordering, time-off processing, and provider status changes • Provide center support, including inventory management and ordering supplies • Oversee and follow up on IT and Construction/Facilities helpdesk tickets • Review patient satisfaction metrics and support service recovery • Gather stakeholder feedback, redesign inefficient processes, and stay informed on workforce operational trends • Provide marketing and logistical support for special events and outreach projects

🎯 Requirements

• High School Diploma or equivalent required • 1 year of administrative experience required • Microsoft Office Suite: Word, Excel and PowerPoint • Knowledge of scheduling and/or payroll systems • Excellent judgment, interpersonal, communication, oral communication, problem-solving, self-management, writing, customer service, teamwork/collaboration, and relationship management skills • Ability to use or gain the technical knowledge necessary to perform the role • Ability to stand, walk, sit, drive frequently, and visit centers • Ability to bend, squat, and reach frequently • Ability to lift/carry up to 50 pounds • Ability to push/pull up to 50 pounds • Ability to sit and stand for long periods of time