Member Admissions Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Groups Recover Together

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Groups Recover Together is a recovery support organization that specializes in helping individuals regain control of their lives from substance use disorders, particularly focusing on opioid recovery. They offer fast access to Suboxone treatment and provide a range of support options, including in-person and virtual treatment, while accepting insurance and Medicaid. With a non-judgmental approach and a strong emphasis on community support, Groups aims to help members rebuild their lives and maintain their recovery effectively.

📋 Description

• Provide exceptional customer service and help members troubleshoot treatment-related issues • Oversee day-to-day admission operations • Manage member admissions and virtual workflows, including check-in/out, payments, prescriptions, and drug screens • Complete an average of 15 intakes per day • Enter and maintain member information accurately and promptly in the EMR • Coordinate member appointments with medical providers and address member needs, including appointment changes • Send appointment reminders and reschedule appointments as necessary • Welcome prospective members and serve as the first contact for members • Ensure accurate and timely completion of admission forms • Confirm insurance eligibility and sign-up information; refer members for financial or insurance assistance • Guide members on insurance plans and utilization requirements, including network eligibility and copayments • Answer general office-level questions and connect members with appropriate contacts when needed • Assist members with the urine drug screen process during intake • Meet regularly with the supervisor to identify and correct problem areas and improve services • Comply with company policies, procedures, and local, state, and federal regulations

🎯 Requirements

• High school diploma or equivalent required; Bachelor’s degree (completed or in-progress) preferred • Minimum 2 years of experience in an administrative role • Experience working in a virtual environment and using related technology; healthcare, insurance eligibility, retail or hospitality experience preferred • Fluency with Excel/spreadsheets and Google Apps (Gmail and Google Docs) • Experience with working in and maintaining an Electronic Medical Record (EMR) • Access to reliable internet and telephone services, specifically 40M download and 10M upload package or higher as well as a strong WiFi signal from your remote work location • Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening; depending on state-specific requirements, this may include fingerprinting, drug testing, and health screening • Exceptional written and verbal communication skills • Ability to multitask and prioritize with minimal supervision • Strong attention to detail and ability to manage confidential and highly sensitive information • Ability to problem solve quickly and independently • Ability to work with a team as well as an independent contributor • Exceptional customer service skills and ability to build positive relationships • Effective time management skills • Ability to work evenings, as needed • Ability to understand and adhere to the Code of Conduct • Ability to respond positively to changing situations • Ability to work as a team member, demonstrating maturity and objectivity