Patient Service Representative – Billing

🕒 June 24

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 60%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 142 days.
• Jobs at this company usually fill in 23 days.
• Reposted once.

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Midi Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🛡️ Insurance

🍽️ Food & Beverage

Consulting • Insurance • Food & Beverage

Midi Health is the only virtual care platform dedicated to female midlife health, focusing specifically on perimenopause, menopause, and related health issues. Designed by experts, Midi Health aims to assist women aged 40 and above in navigating the complexities of midlife health through a holistic approach that considers individual health history, lifestyle, and genetics. The platform offers customized care plans that may include hormonal and non-hormonal medications, lifestyle coaching, wellness therapies, and more, all while being covered by most PPO insurance plans.

📋 Description

• Serve as the primary contact for patients and ensure effective communication • Collaborate with clinical teams to verify insurance coverage and benefits before telehealth appointments • Assist patients in understanding financial obligations and payment options • Use Zendesk to resolve patient billing inquiries promptly and professionally • Participate in audits to detect billing discrepancies and trends • Contribute to cross-functional initiatives to improve patient experiences and optimize billing processes • Assist patients with verifying information, scheduling appointments, and updating Electronic Health Records (EHR) • Manage intake procedures, including healthcare and insurance forms, and collect payments • Follow organizational and regulatory guidelines to safeguard patient privacy and safety and protect PHI

🎯 Requirements

• 2-5 years providing a best-in-class patient/customer experience • 1-2 years of billing experience (preferred) • 2 years of Zendesk experience • 2 years of EMR (Athena preferred) experience • 2 years of Google Workplace experience (required) • Strong, professional verbal and written communication skills • Strong, reliable internet connection • Quiet, distraction-free workplace • Must be authorized to work in the United States without current or future sponsorship needs

🏖️ Benefits

• Opportunity to join a growing start-up at the ground level • Health, dental, vision and paid time off • 100% remote environment • Midi laptop • Work-from-home stipend

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