IT Administrator – Part-Time

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

infoinfo

⏱ Part Time

🟡 Mid-level

🟠 Senior

💻 IT Support

Where this job comes from

Posted on Statusphere's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Statusphere

Statusphere

51 - 200 employees

📣 Marketing

🛍️ eCommerce

💰 Seed Round on 2022-11

Marketing • Social Media • eCommerce

Statusphere is a marketing platform specializing in micro-influencer marketing and user-generated content (UGC) for brands. It helps brands scale their content creation and marketing efforts by connecting them with vetted creators to generate and repurpose content across social media and other marketing channels. The platform offers advanced matchmaking and fulfillment technology to enhance influencer campaigns, ensuring high-quality content and increased marketing ROI. Statusphere supports retail campaigns with geo-targeting and in-store influencer activations, providing comprehensive reporting and analytics to track campaign performance. Trusted by over 700 brands, Statusphere aims to boost brand awareness and engagement through its innovative micro-influencer marketing solutions.

📋 Description

• Provide day-to-day IT support across the organization, troubleshooting hardware, software, account, and connectivity issues • Escalate issues to Engineering or leadership when needed • Build a scalable ticketing and knowledge base process • Assess the current IT and security posture and maintain a lightweight 6–12 month IT roadmap • Own tooling recommendations and the IT budget in partnership with Engineering leadership and the COO/CFO • Own and configure the MDM platform, including enrollment, configuration profiles, patching, app deployment, and compliance policies • Confirm the Windows device footprint and define a baseline where warranted • Recommend an approach for personal devices accessing company data • Administer SSO, enforce MFA, manage 1Password, and conduct periodic access reviews • Automate repetitive work using n8n, Google Workspace admin tooling, and MDM workflows • Draft and maintain IT policies • Run phishing and security awareness training using KnowBe4 • Act as first responder for compromised endpoints or user accounts, including quarantine, initial investigation, and documentation • Build and maintain runbooks, a knowledge base, and standard operating procedures • Manage employee and contractor IT onboarding and offboarding • Coordinate shipping, setup, repairs, and equipment returns for a distributed team • Maintain hardware inventory, warranties, assignments, and refresh cycles • Track SaaS licenses, reclaim unused seats, and report savings opportunities quarterly • Enforce device encryption, manage Google Workspace data retention, and maintain recovery procedures • Manage IT vendor relationships and evaluate new tools • Support engineers with laptop standards, tool access, and secure setup for US and international team members • Partner with HR, Finance, Operations, Engineering leadership, and the COO/CFO • Maintain documented, evidence-ready IT controls to support future compliance efforts, including SOC 2 • In the first 90 days: learn the environment, take over support, document lifecycle processes, complete hardware and SaaS inventories, assess Windows and personal-device footprints, publish runbooks, automate at least two processes, deliver a gap assessment, and present an IT roadmap

🎯 Requirements

• 3–5+ years in IT support or systems administration, ideally at a startup or SMB • Experience as a sole or lead IT person, or building IT processes from the ground up • Hands-on experience with an MDM platform (Iru/Kandji, Jamf, Intune, or similar) • Strong Google Workspace administration skills • Experience with SSO, MFA, and identity management tools • Comfort supporting both macOS and Windows • Experience writing and implementing IT policies (device, access, acceptable use) • Documentation-first habit: writing things down so others can follow them • Scripting or automation experience (Bash, PowerShell, Python, or low-code tools like n8n or Zapier) • Clear, friendly communication with non-technical coworkers • Associate’s degree in Information Technology or a related field, or equivalent practical experience • Nice to have: experience with SaaS management platforms • Nice to have: hands-on incident response or endpoint investigation experience • Nice to have: exposure to a SOC 2 readiness effort (ISO 27001 or similar a plus) • Nice to have: familiarity with AWS or cloud infrastructure basics • Availability primarily during standard business hours • Occasional evening or weekend support may be needed for urgent issues or planned maintenance • Travel typically less than 5%

🏖️ Benefits

• Part-time schedule with flexibility; preference for three days per week (Monday, Wednesday, and Friday) or approximately 24–28 hours per week • Primarily remote work environment • Occasional travel to the company’s warehouse for on-site IT support • Alternative schedules may be discussed based on availability and business needs

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