Strategic Accounts Manager

🕒 May 28

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of Jonas Software

Jonas Software

1001 - 5000 employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

📋 Description

• The Manager is responsible for growing and driving the commercial and customer success of the Nova programme. • This role focuses on long-term relationships rather than short-term sales. • Build and manage a portfolio of strategically important customers across the leisure, public sector, and enterprise markets. • Build strong, trusted relationships with senior decision-makers, including C-Suite, Heads of Service, Directors, and Commercial Leads. • Develop and maintain clear account plans that align customer objectives with Nova as a platform-level AI solution. • Identify and convert opportunities for upsell, cross-sell, and solution expansion across existing accounts. • Deeply understand each customer’s operational challenges and strategic priorities. • Ensure CRM data, account notes, and forecasts are accurate and up to date. • Manage contractual compliance, pricing discussions, and commercial risk within your account base.

🎯 Requirements

• Proven experience growing and scaling AI platforms into sales with strategic accounts within the leisure and fitness industry. • Strong commercial acumen with experience of contract negotiations, renewals, and long-term agreements. • Ability to build credibility with senior stakeholders and influence at board or executive level. • Experience working with complex organisations, ideally within public sector, leisure, health, or education. • Excellent communication skills, with the ability to explain technical solutions in plain English. • Experience within leisure management, SaaS platforms, or regulated/public sector environments. • Familiarity with framework agreements and public sector procurement processes. • Understanding of digital transformation challenges within membership-based or customer-facing services.

🏖️ Benefits

• Be part of a market-leading leisure management software provider with over 40 years of sector experience. • Work with organisations that make a real difference to health, wellbeing, and communities across the UK. • Backed by Jonas Software and Constellation Software, offering long-term stability, investment, and growth. • A culture that values collaboration, innovation, and doing the right thing for customers.

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