Technical Specialist 2 – Part-Time, 30 Hours/Week

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Jonas Software

1001 - 5000 employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

📋 Description

• Build new Laserfiche forms and applications; create business processes and forms with field rules • Identify and resolve Laserfiche Forms issues within the overall process • Add CSS and JavaScript to Laserfiche forms for complex behavior • Groom and prioritize requests for changes to stored procedures delivering data to forms • Provide the Reporting and Integration Manager with information and deadlines for Engineering Team coordination • Provide ongoing Laserfiche support and troubleshooting • Support Power BI deployments • Monitor Fabric capacity and workspace performance; surface degradation or approaching-capacity conditions • Support Fabric workspace configuration and routine maintenance • Investigate performance issues with Fabric-hosted reporting and data assets • Support, monitor, and troubleshoot Fabric and Azure Data Factory pipelines and scheduled jobs • Deliver minor enhancements to ADF pipelines • Escalate pipeline issues requiring engineering or DevOps involvement • Assist with customer module setup, including SFTP, CADS, and Laserfiche access configuration • Coordinate SFTP file and folder setup with the DevOps Senior Manager • QA bug tasks not developed by the specialist • Test bug scenarios and ancillary functions in the QA portal and document results • Implement data migration work by reshaping and loading data under the Manager's migration plan • Participate in strategic-plan projects as needed

🎯 Requirements

• Familiarity with Laserfiche forms and workflows or an equivalent form/workflow platform • Basic CSS and JavaScript for form customization • Working knowledge of Microsoft Fabric and Azure Data Factory (ADF) • Understanding of SFTP, scheduled jobs, and file-based imports • Ability to monitor infrastructure health and performance and escalate appropriately • Sound triage judgment in a support-driven environment • Ability to follow a QA plan and perform QA within the team's domain • Some scripting experience in Python or a similar language is a plus • Comfortable working cross-functionally with DevOps, engineering, and the reporting team • Experience with SQL Server and SQL Fabric • Experience with Claude or other AI models

🏖️ Benefits

• Expected base salary of $30,000 to $36,000 USD • Part-time schedule of 30 hours per week • Remote work in the USA or Canada • Disability accommodation during the application process • Fantastic working environment • Enriching career • Equal opportunity employer

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