Client Success Director

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $100k - $130k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jorie AI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Jorie AI is a company that revolutionizes the healthcare and finance industries by providing advanced AI-driven solutions. Specializing in revenue cycle management (RCM), Jorie AI leverages robotic process automation and powerful business intelligence tools to streamline financial and healthcare operations, increase profitability, and enhance reporting. Their services include maximizing operational output, managing resources, and structuring seamless flows of critical patient and financial data. Jorie AI focuses on delivering custom automation solutions tailored to clients' objectives to improve patient outcomes, physician satisfaction, and financial margins. The company is known for its innovative use of AI in healthcare claim management and revenue cycle consulting, significantly reducing operational inefficiencies and improving financial performance.

📋 Description

• Manage and grow strategic client relationships • Identify and drive opportunities for account growth through upselling, cross-selling, service expansion, and adoption of additional solutions • Lead executive business reviews and strategic planning discussions • Serve as a trusted advisor on revenue cycle performance, operational efficiencies, and AI-enabled solutions • Monitor client health, identify risks, and develop retention strategies • Partner with clients to uncover new business opportunities and deliver measurable value that supports revenue growth and long-term partnership success • Partner with Product, Operations, Sales, Marketing, and Onboarding teams to deliver exceptional client experiences • Act as the voice of the client and provide feedback to support innovation and continuous improvement • Track and report on key client success metrics, business outcomes, retention, and growth opportunities

🎯 Requirements

• 8+ years of experience in healthcare revenue cycle management, healthcare consulting, client success, strategic account management, or related roles • Experience working with hospitals, health systems, physician groups, ambulatory organizations, or RCM service providers • Strong understanding of revenue cycle operations, including billing, coding, claims management, denials, reimbursement, accounts receivable, and revenue cycle analytics • Proven success managing executive client relationships and strategic accounts • Demonstrated experience driving revenue growth through account expansion, upselling, cross-selling, and consultative sales approaches • Excellent communication, presentation, relationship-building, and problem-solving skills • Experience with healthcare technology, automation platforms, AI-enabled solutions, or revenue cycle software preferred • Ability to travel up to 50% • Must be legally authorized to work in the USA • No Contractors, No C2C, No Visa Sponsorship

🏖️ Benefits

• Growth advancement opportunities • Flexible work environment (Work-life Balance) • Collaborative and friendly company culture • 401(k) matching up to 4% • Medical • Dental • Vision • Long/Short Term Disability insurance • Life insurance $25,000 Paid by employer • PTO 2 weeks • 10 and half Holidays