Sales Operations Specialist – Revenue Operations

🔥 2 hours ago

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jrni

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $6M Series C - JRNI on 2019-08

SaaS • B2B • Enterprise

jrni is a provider of cloud-based appointment scheduling and customer engagement software. The platform helps businesses manage bookings, appointments, virtual queues and in-store or remote customer experiences across channels, enabling retailers and service providers to offer online booking, scheduling and customer journey orchestration. jrni targets other businesses with a SaaS product focused on improving operations and customer experience.

📋 Description

• Train new hires on Salesforce, quoting tools, and core sales processes as part of onboarding • Support ongoing Salesforce usage questions for Sales and CS, maintain process guides and playbooks • Serve as the primary resource for quote creation — building accurate, professional quotes within Salesforce CPQ or the native quoting tool • Manage the business logic of the product catalog, price books, and discount structures • Partner with Finance and Sales leadership on deal desk workflows for non-standard pricing, approvals, and contract terms • Assist with contract review and processing, reconcile bookings, billing, and revenue data across Salesforce and Finance systems • Administer sales compensation plans; calculate, process, and audit commission payouts and resolve disputes • Support territory management, lead routing, quota tracking, and pipeline hygiene in partnership with Sales and CS leadership • Build and maintain dashboards and reports covering pipeline, ARR, renewal health, and quota attainment for QBRs, board prep, and commission calculations • Work in Excel/Google Sheets for data imports, audits, and reporting needs, and act as an operational partner to Sales and CS on day-to-day process questions

🎯 Requirements

• 5+ years in Sales Operations, Revenue Operations, or a similar GTM-facing role • Hands-on experience with Salesforce CPQ, native quoting, or deal desk workflows • Experience supporting sales compensation plans and commission calculations • Demonstrated ability to build complex reports and dashboards; strong Excel/Google Sheets skills • Excellent communication and training skills — comfortable with sellers and technical stakeholders • Salesforce Administrator certification or other Salesforce credentials (Preferred) • Experience supporting contract review or contract operations (Preferred) • Exposure to revenue intelligence or forecasting platforms (Clari, Forecast, etc.) (Preferred) • Familiarity with GTM stack tools: Salesloft, Outreach, ZoomInfo, Gong, or similar (Preferred)

🏖️ Benefits

• health/dental/vision • 401(k) • paid time off