Client Support Specialist

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Berry Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1965

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

Berry Law is a law firm that specializes in providing legal representation for personal injury and criminal defense cases in Nebraska and Iowa. They offer a wide range of legal services, including veteran appeals, military law, and mass torts. The firm is known for its commitment to helping clients fight for their rights and achieve favorable outcomes in both personal injury incidents and criminal charges. Berry Law operates on a contingency fee basis for personal injury cases, emphasizing a client-first approach where they only get paid if the client wins. Their experienced team of attorneys is available 24/7 to provide consultations and legal support.

📋 Description

• Conduct client intake conversations and accurately enter information into case management software • Clearly explain the VA claims process to prospective clients • Communicate professionally with clients via phone, email, and text; proactively follow up to advance qualified cases • Identify claims clients wish to file with the VA and gather necessary supporting documentation and statements • Organize and maintain client files within the firm's document management system • Demonstrate strong attention to detail, multitasking ability, and a consistently professional and positive demeanor • Work independently with a high degree of self-motivation, organization, and tenacity

🎯 Requirements

• Mission-first mindset — a relentless drive to advance justice on behalf of every client • Technical proficiency — comfortable navigating multiple software platforms; able to quickly learn new systems and accurately manage digital records • Exceptional written and verbal communication skills across all client and staff interactions • Growth-oriented attitude — a genuine desire to develop professionally within a high-performance environment • Active military member, Veteran, or immediate family member of someone who has served (preferred) • Ability to work for extended periods at a desk in a computer-based environment • Ability to communicate with clients and colleagues via phone, email, text, and in person