Customer Service Specialist

Job not on LinkedIn

🔥 16 hours ago

🏄 California, Colorado, +14 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $65k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hearst Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hearst Health is a division of Hearst Communications that focuses on guiding important care moments in healthcare by delivering vital information to all those involved in a person's health journey. It provides evidence-based clinical guidelines and healthcare workforce management solutions through its various subsidiaries including FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK, and QGenda. Hearst Health aims to improve care quality and efficiency by using scalable technology to deliver clinical decision support and workforce management solutions, impacting the majority of people in the U. S. Its mission is supported by prominent leaders in the healthcare and technology sectors at Hearst Health.

📋 Description

• Provide exceptional customer service to buyers and sellers • Create processes to streamline communication • Monitor a busy inbox • Resolve customer issues via email and phone with sensitivity and timeliness • Escalate potential problems or customer feedback to the auction team • Ensure BaT users have an easy and enjoyable engagement with the site and one another

🎯 Requirements

• Excellent interpersonal skills • Strong written and verbal communication skills • Knowledge of classic cars • Customer service background • Flair for writing • Solutions-oriented approach with empathy and patience • Ability to respond agilely to changes and demands of a small startup • Strong attention to detail and prioritization skills • Familiarity with the BaT brand and interest in featured vehicles • Must submit a cover letter, resume, and shift preference • Must be available for a 40-hour Wednesday–Sunday or Saturday–Wednesday schedule • Must reside in one of: CA, CO, DE, FL, IL, IN, MD, MI, MN, NC, NY, OH, PA, RI, TX, VA, WA, WI

🏖️ Benefits

• Remote work • Full-time employment